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Customer Ratings & Reviews

$899.99
Save $180
Comp. Value: $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1547 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, highlighting its efficient cleaning performance, quiet operation, and large capacity. Users appreciate its ease of use, effective cleaning, and stylish design. While the spin cycle, price, and limited warranty were noted as potential drawbacks, the overall sentiment leans positively towards this smart front load washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,547 reviews
  • Rated 5 out of 5 stars

    Smart things is definitely a plus

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Love the fact that i get a notification on my tv and phone letting me know my load is done and if i want can add another cycle from my phone alone without being in the same room as the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very promt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great on delivery was here when tgey said called in advance to let us know they was on the way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy so far. Equipment works and looks great. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet. Can fit good amount of clothes. I think it washes good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not happy with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like it. It doesn't fill with water so to me its not really soaking the clothes. I use expensive detergent and clothes still come out with a mildew smell. I always keep the door open because after washing theres still water on the door.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      We understand the significance of a fully functional washer in your household. Let us help you out.

      Here is a guide to help you if your washer is not filling up with water. Please click on the embedded word and watch the included video.

      Water fill issues with Samsung washing machines
      https://www.samsung.com/us/support/troubleshoot/TSG10007295/

      We recommend checking this link if your laundry smells like mildew. Please click on the embedded word.

      Samsung washing machine or laundry smells bad
      https://www.samsung.com/us/support/troubleshooting/TSG01108629/#washing-machine-has-a-mildew-smell-or-visible-mold

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151648264) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    My favorite washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this washer for exactly one year, thus far I’ve had no issues aside from the washer smelling a bit once in a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love my washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall a good washer. if you don’t make sure the door is shut all the way, it may leak out dribbles. the quick wash is ultra quick and perfect for clothes or items that only need a quick refresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this stove recently and I love it!! has so many really great features. The air fryer is amazing as well as the rapid boil. So easy to clean. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very quiet and dependable product. Plus, excellent professional installation by Geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Diminished Wash Quality with New Purchase!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't wash as well as my old washer. It definitely holds more. Its a beautiful piece of equipment. However, I am not gauging why these new washers are so expensive when the wash quality has not improved.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Let us ensure your washer gets back to its optimal performance.

      Here are steps to help you wash your clothes. We also suggest clicking on the hyperlinks for further help.

      Clothes are not clean after washing in Samsung washing machine.
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145917027 to help our team pull up your information.

      Have a great day. Samsung

  • Rated 4 out of 5 stars

    Big washer!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big washer! I’m able to wash my large rugs and blankets. Only downfall is the smell that acquires after a wash. There is a self cleaning option though and I wipe it down with vinegar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy 10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy so much! The customer service is always a 10/10. Would always recommend going here especially with the deals they have!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    it cleans the larger loads

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans large loads even my bed comforter. and the musical alarm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit, make sure you have all the accessories for install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality fast washes with simple.controls

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and fast effective washes. This purchase was a replacement for my 18 year old Samsung washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer especially steam function washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! I would recomeend this company to anyone. They did a great job and went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sleek and energy efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer with the matching dryer. Both items are very energy efficient as reported on my solar panel energy use app. Its also a very good looking appliance that has a lot more space than my older washer and dryer set and can get more done quicker. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washing machine ! I had a Samsung washer before and this brand does not disappoint! Hard to be excited about a new washing machine lol but this one is sleek and does the job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got this because I had to trade in a broken one ve

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this is the washer I got traded in for the Samsung because the Samsung wasn't working properly it happens. But all in all the store and the help are amazing love the Best buy outlet off of Tatum boulevard in Phoenix Arizona

    I would recommend this to a friend