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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1490 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the washer's performance, quiet operation, and ample capacity for large loads. Many find it easy to use and appreciate its effective cleaning and stylish design. While the smart features and color are also well-received, some customers have reported concerns regarding the spin cycle, warranty length, and higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,490 reviews
  • Rated 5 out of 5 stars

    Very happy with the product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very good service from the store and the advisor was very attentive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new washer. No more bouncing around with heavy loads due to auto balance and weight of the washer. Can’t say enough about Samsung and the quality of their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bigger more beautiful than I expected Would totally recommend this Really beautiful works great So happy I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Ive had it for a couple of months and it does the job right. Very convenient. I love that my phones lets me know when my clothes are ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is convenient, it has different settings from washing the laundry to setting the temperature being used, plus it us energy efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never fails. I had a Samsung washer and dryer in the past and it is good quality. These are new and improved and I like the new technology on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean results

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it for a short period of time, nonetheless, it has been working great. It is quiet and it washes bedding and towels great. So far very impressed by the machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right away the water was not draining from the dispenser drawer. I had to schedule a visit from Best Buy and they ordered a replacement drawer. This shouldn’t happen on a brand new unit. Otherwise it’s a good unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer in the Best Buy outlet store so far it is working fine. We are happy with the purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Average

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average, nothing fancy or different than any other ones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love how the machine communicates back.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Love how it sends updates through both my cell phone and TV. Haven't used all of it's features like the steam mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation job of my new washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Excellent installations team! The installation team installed my new washer quick and efficiently. The installation team was very professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this machine, it has ample space for additional clothes, works like a charm and the connectivity allows for ease of use when not around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and really love the faster cycle speeds that gets everything just as clean!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out amazing. Now it makes a really annoying sound when it spins. Other than that still love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this product for about a month. It could be a little bit quieter, but I am very happy with my purchase. I would recommend this to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super dryer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super dryer with smart controls. Efficient drying for Heavy clothes and duvet’s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good washer has so many settings that help when you have children and pets that make a bunch of messes all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Front load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly quiet , still experimenting with the different washing function, deep inside so be prepared to dig way inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, powerful, quiet and energy saving. I love it.

    I would recommend this to a friend