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Customer Ratings & Reviews

$899.99
Save $180
Comp. Value: $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1547 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, highlighting its efficient cleaning performance, quiet operation, and large capacity. Users appreciate its ease of use, effective cleaning, and stylish design. While the spin cycle, price, and limited warranty were noted as potential drawbacks, the overall sentiment leans positively towards this smart front load washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,547 reviews
  • Rated 5 out of 5 stars

    Samsung washer and dryer set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer set loved them, they look great everyone loves them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what its supposed to plus more , while looking so cute! Notifies me when my wash is done on my app, has so many wash options and no matter which wash cycle I choose my clothes always come out smelling super fresh! I love my smart washer! Samsung doesnt miss !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and Dryer Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This investment into a new set of washer and dryer was the best decision made. I would recommend this brand to anyone. The Geek Squad were friendly and the Bestbuy staff are pleasant with assisting your needs for home appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product! Been very happy with wash times. Overall clothes are cleaner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple macbook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kelvin was excellent. He was knowledgeable and helped me understand how the MacBook worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer and dryer combo we have own. App features works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new set because our other washer had broke down. This one is almost like my old one but with the smart controls on my phone! We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased Samsung products in the past because of their quality, and once again, they did not disappoint us with our washer and dryer. We are delighted with both, and they look amazing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung front loading washer and dryer combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my experience with the Samsung washer and dryer has a set is neutral I'm experiencing some glitches with the washer machine in the dryer sometimes doesn't get hot I'm in the process of working with Samsung support to try to work out these problems but I've only had this set for 2 months so what is that to say my experience is going to be 5 years from now I don't know yet

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tyler M,

      We understand how it feels to deal with an appliance that doesn't work as expected. Let us extend our help.

      Please see the link below for the steps that can help you if the dryer doesn't dry the clothes. You can select the nearest issue, watch the video, and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147493631, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 4 out of 5 stars

    A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to give product 5 stars, but both Samsung and Best Buy advertise product can be remotely started from anywhere and thatvis not true

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought both the washer and the dryer and they have been amazing! They have so many different settings and get the job done fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer it has so manny options for you to save on your electricity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful washer. It has all the latest technology and updates that I was looking for. I’m very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the WiFi and steam features. I’m so happy with the Samsung washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is unbelievably quiet. We are very happy with our purchase. The great price did not hurt either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love washing clothes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job so well I am able to fit my king size comforters which get washer all the way through no weird soap spots left and they come out smelling awesome .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so......

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8300 Model Electric Washer Dryer Set. Got the set installed really wanted the steam option but still trying to figure that out. A couple times things in the dryer have been not dry and when you do the steam function it'll say about an hour and 19 minutes but then it'll end after like 3 minutes but I think that's because they need to be wet when they're in there but we have until January 13th to return this so I'm going to keep using it and trying to see if it's the right choice. If not we'll swap it out for another model

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Trump1, we feel your disappointment regarding your dryer. Allow us to help.

      Below is a link to help you diagnose if your cycle ends quickly. Please click on the embedded word and watch the video included.

      Dryer ends quickly
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly

      Please watch the full video for more details on using the Steam Sanitize+.

      Use Steam Sanitize+ on your Samsung Dryer
      https://www.youtube.com/watch?v=XXcZc5bLI38

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146634299) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Washer & dryer in stock

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something ASAP went to other stores & they didn’t have it in stock Best Buy had it & great washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ********

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional ,very good costumer service, very fast service

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Beautiful BUT THE SPIN CYCLE!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a beautiful washer and i was so excited when i received it. Connected everything and downloaded the app. It was all washing beautifully until it got to the spin cycle. It sounded like a helicopter was landing upstairs. I ran upstairs and the whole washer was turned around and looked like it was running away! The water hose came out from it pulling away and water flooded all over my laundry room. Then the electricity plug unplugged and fell on the wet floor. The washer still kept spinning and moving around and luckily the hot water that was pouring out the hose splashed away. Im sad we cant use the spin cycle and the clothes is super dampened when moved to the dryer and took long to dry

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there.

      We want you to have a pleasant laundry experience. Let's move forward and examine why your washer produces a sound similar to that of a helicopter landing.

      Here's a link that can assist you in diagnosing the cause of the noise your washer is making. Just listen carefully to the different noises and find the one that matches closest to the one you're experiencing. Click on the embedded words and watch the video included.

      Washer is noisy
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      I have also shared this link to ensure your washer is properly installed. Click on the embedded words.

      Installing your washing machine at home
      https://www.samsung.com/us/support/answer/ANS00051342/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146075108) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung