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Customer Ratings & Reviews

$899.99
Save $180
Comp. Value: $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1547 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, highlighting its efficient cleaning performance, quiet operation, and large capacity. Users appreciate its ease of use, effective cleaning, and stylish design. While the spin cycle, price, and limited warranty were noted as potential drawbacks, the overall sentiment leans positively towards this smart front load washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,547 reviews
  • Rated 3 out of 5 stars

    Great until it broke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this washing machine at first, it’s beautiful and has a lot of cleaning cycles. Unfortunately the machine started to sound like a jet engine when running through the spin cycle. It was so loud you couldn’t even be in the next room when it was running. This started to happen about 8 months after having purchased the machine, the bearings had gone bad and machine needs to be replaced. Quite disappointing when spending so much on a washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We aim to ensure that using your washer is as easy as possible, TiffanyP. Let us help you.

      Pick the closest sound to what you're hearing to troubleshoot. Kindly click the link and watch the instructional video.

      The Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146505422) to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Good buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work very self explanatory. Wash times are on point. It did come with a particular smell but by the 6-8 wash it was gone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washers and dryer! Washer is a little on the heavier side so was not the easiest to bring inside the house but overall! Has been working amazingly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and dryer set! Quiet and quick! Love that you can check the status on the Smart Things app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and Efficient

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Quiet. Efficient. Second set from Samsung. First set I bought used on Craigslist and used them for over 7 years. Only replaced them because of new laws regarding appliances in the USA.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is beautiful. Now is does make a small noise when it begins to spin cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best at cleaning my laundry yet... you cant even hear the machine running, i would definitely recommend this machine to anyone looking for an upgrade te steam option comes in handy....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Falling in love with laundry day

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this Samsung washer! The look, the size, and especially the way my clothes smell after washing! Oh, and let’s not forget I can control it from my phone! I definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing. The sanitize option is great. It helps to get out stains that our previous washer could not. The 20 year warrenty on the motor is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine exceeded my expectation. Pickup was a breeze. It’s been washing great have no complaints as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was great. The delivery men were fantastic and install great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great colors!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and looks really nice!! They have a lot of features to make specific wash/drying settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are gorgeous and big! I bought them with the pedestal and I’m 6 feet. They are so comfortable and modern. I’m really happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot complain with these I e been having it for more than 4 month and they work excellent I recommend them. Good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer / Dryer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had these just ovwr a year and i absolutely love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to buy. I bought a floor model, but it has been working perfectly for a while now. No complaints and easy-to-manage loads, and I like the quick wash feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Washer, High Maintenance.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the stand it is definitely a must have to complete maintenance easier. The filter is at the bottom left of the washer and you have to drain it having the stand makes draining a lot easier. Wish I had known when I purchased. Also watch strings they damage the seal and you only get a year of those getting replaced.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We appreciate the review about the washer.

      Should you need further support with the unit, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer. It has many options for my laundry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good It does a great job. I just need to get vibrating pads because it vibrates a lot during the tumbling cycle. And yes, I used a level to make sure its level but it still shakes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good deal and nice finance payments option.

    I would recommend this to a friend