Customer Ratings & Reviews
- Model:
- WF50BG8300AEUS
- |
- SKU:
- 6507601
Customer reviews
Rating 4.6 out of 5 stars with 1538 reviews
(1,538 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the washer's performance, quiet operation, and ample capacity for large loads. Many find it easy to use and appreciate its effective cleaning and stylish design. While the smart features and color are also well-received, some customers have reported concerns regarding the spin cycle, warranty length, and higher price point.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer and really love the faster cycle speeds that gets everything just as clean!
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Very pleased!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was more than ready for an upgrade and am very happy with my purchase. I love the ability to be able to connect to it with my phone and get alerted when cycles are completed or even operate it remotely.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! My clothes come out so clean and I can wash big loads at a time!! So many features love that as well!!! I jave 9nly had this washer for a mnth.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
I would recommend this to a friendRated 3 out of 5 stars
Washer Upgrade but One Alarming Issue
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is an upgrade over our last but I've noticed an issue where there is a charge running through the washer drum at times. Obviously, this is a concern considering Best Buy installed the unit. I'm not sure if this is normal (hard to imagine) or if there is a loose wire causing the issue. I'll be reaching out to Best Buy to discuss as the unit is under warranty.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for leaving a review. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to inform them about what is happening with your washer.
Have a great day.
-John
Rated 4 out of 5 stars
Would buy again
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started out amazing. Now it makes a really annoying sound when it spins. Other than that still love it.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
I would recommend this to a friendRated 4 out of 5 stars
great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good washer has so many settings that help when you have children and pets that make a bunch of messes all the time.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Super dryer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super dryer with smart controls. Efficient drying for Heavy clothes and duvet’s.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
I would recommend this to a friendRated 4 out of 5 stars
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average, nothing fancy or different than any other ones.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
No, I would not recommend this to a friend- Pros mentioned:Washer performance
Rated 3 out of 5 stars
Okay Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is okay, but not great. It feels a little flimsy, but so far it has done a good job. I worry about how long it will last.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jack,
Thank you very much for your observation of our washer. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
Melardo
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine, powerful, quiet and energy saving. I love it.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Couldn’t be more pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect condition!! Shorter than I thought but that’s my fault. Available for pickup 2 days after I placed my order
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every cent. I’ve never had such a great appliance before .
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
I would recommend this to a friendRated 1 out of 5 stars
High Efficiency
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well.. My wife has been using the Samsung 5.0 Front Loading He washer for over a year now. I will be buying her a new washer to address multiple issues she has conveyed to me. Front loading washers build up a filth around the front seal of the lid, the build up of filth is worsened by the small amount (high efficiency) of water being used per load. The 5.0 cu. ft. is more like 2.5 cu. ft. considering the amount of water per load. The issue with placing 5.0 cu. ft. of clothing in this washer will result in detergent stains which have ruined $$$ worth of clothing alone. I would advise all customers to be aware of the pitfalls of he (high-efficiency) and what it means for the end user. I know we all need to conserve our water however, this is not an option for the laundry room. Lets be more efficient with water usage elsewhere such as cutting back shower times to 5-10 min. By the way, Golf courses use over 70 billion gallons of water a year. We could start there instead of our laundry rooms.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
We understand your disappointment about the performance of your Samsung washer. We are here to help.
I have shared links below for the steps that can help you with your Samsung washer. Please watch the video and click on all the embedded words inside of each article.
"Washing machine has a mildew smell or visible mold."
https://www.samsung.com/us/support/troubleshooting/TSG01110749/
"Laundry is stained or damaged after using Samsung washing machine."
https://www.samsung.com/us/support/troubleshooting/TSG01108628/
"The Samsung washing machine does not fill enough water."
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung washing machine.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147493585, which will help our team pull up your information.
^Rainly
Rated 1 out of 5 stars
No bueno
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon doing first load, found washer to be extremely loud. Makes knocking sound and door pushes out when spinning and slams back into itself. This washer also had struggles with certain cycles at 13 and 11 min left. After load was done, there were some dry spots on clothes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BrandyB,
We recognize your feelings regarding your washer. We would love to extend our help with your experience.
The link below will walk you through determining why your washer makes knocking noises during the cycle. Please follow the steps under "Thumping or knocking", check the embedded words, and watch the video included.
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Additionally, here is a link to address why your clothes have dry spots after the cycle. To complete the instructions, please click "No" under "Did this resolve your issue?" and check the embedded words for more details.
Samsung washing machine spins poorly
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151835874) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Rated 5 out of 5 stars
My home
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine with many options to wash the clothes
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Get This Set!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Well put together. Highly recommend. Installation Crewe were the best!
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
I would recommend this to a friendRated 1 out of 5 stars
Don't recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful! I have owned this washer for 10 months and the words are coming off. I called Samsung. And its not covered by the warranty. Also it's easy to bump into buttons and accidentally turn it off when reaching for something if you have a shelf.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how disappointing it is to experience all this with the washer, NiveenJ. We're here to assist.
Below is the user manual link for your model. See page 51 for details about maintaining the unit's exterior.
https://downloadcenter.samsung.com/content/UM/202401/20240124193544276/DC68-04355B-03_IB_WF8300B-MD_EN_CFR_MES_240123.pdf
For further assistance with the buttons turning the washer off accidentally, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147297760) to help our team pull up your information when you message us.
Thank you.
-Angelica
Rated 5 out of 5 stars
Samsung Washer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this washer. Samsung items are amazing and this washer is nothing different.
I would recommend this to a friendRated 5 out of 5 stars
Samsung front load washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chose Samsung because have had good luck with the brand. Love the washer and all its functions.
This review is from Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Reliable washer brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great so far, had to buy a new due to old one making loud noise when spends.
I would recommend this to a friend




















