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Customer Ratings & Reviews

$899.99
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Comp. Value: $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1547 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, highlighting its efficient cleaning performance, quiet operation, and large capacity. Users appreciate its ease of use, effective cleaning, and stylish design. While the spin cycle, price, and limited warranty were noted as potential drawbacks, the overall sentiment leans positively towards this smart front load washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,547 reviews
  • Rated 4 out of 5 stars

    Cute but stinky.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a gorgeous washer. I believe since it is front loading it seems like it takes less amount of clothing. Kinda smells.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd attempt at installation was excellent. The guys were on time, efficient and good spirited. New washer spins the load so well the dryer time is way shorter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waaher and dryer set

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new washer and dryer set. Washes and dries quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING WASHER/DRYER

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this washer/dryer combo, went from a unreliable setup in a apartment to buying a house and having a lavish life like a king

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U was hesitant to replace my old washer and dryer, but these were a good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cosmetically looks great, wash and dry clothes well. Can do regular load, don’t recommend blankets or heavy load. Nice machine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Spin Cycle Horrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer shakes so bad & loud it unplugs from wall every cycle & the door flyes open along with the detergent holder. Checked to make sure its level & it was. Just the worst purchase ever. I wish i would have picked another one. I do not recommend unless you want to plug it back in with every wash.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there,

      Thank you for sharing your experience. We understand how disruptive it can be when a washer shakes excessively, becomes very loud during cycles, and even disconnects from the power source, especially after confirming that the unit is properly leveled. We’re here to help guide you through the appropriate steps to address this concern.

      Please follow the instructions below to troubleshoot the shaking and vibration issue. When prompted with “Did this resolve your problem?”, select No, Next step to continue and complete the full troubleshooting process, and be sure to click on the embedded links for additional support.
      Samsung washing machine is shaking
      http://www.samsung.com/us/support/troubleshooting/TSG01001016/

      Should you need further assistance, you may contact us at the following channels:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151720973) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Rated 5 out of 5 stars

    Cleans better than my last front load washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Maytag front load washer never really got my clothes clean. This one does. Even the dog’s blankets come out smelling nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick up was easy and everyone was very helpful. They were the only ones in the state that had what i wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer does great. Hooks up to your phone and tells you when a cycle is complete, door is open or error codes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Wash machine is easy to program for type of wash and quiet running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST PURCHASE...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were referred this product(s) from a friend. Once we received and tested it/them, I was "wow" and said we made the right choice. It's a must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer notified on phone and tv when cycles are complete. Can set the machines from phone before loading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looks good and does its job, they’re in my opinion better looking than the black version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchange washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few scratches however the exchange process was quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the set and they are perfect and they were a great price too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves energy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it look wise and specially I can change settings according to my load, most importantly save energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and the smart functionality is great for knowing when it’s done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow i love it. I serious recommand this product...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but the delivery and service was excellent.

    I would recommend this to a friend