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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1538 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the washer's performance, quiet operation, and ample capacity for large loads. Many find it easy to use and appreciate its effective cleaning and stylish design. While the smart features and color are also well-received, some customers have reported concerns regarding the spin cycle, warranty length, and higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,538 reviews
  • Rated 5 out of 5 stars

    4th appliance purchase and still happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from start to finish! Chris is a very accomplished salesperson!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Our last washer lasted 5+ years. Very recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love the app features and look. Best product I’ve seen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They had great sevice and product came in good was satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer except for not being able to change which way the door opens! It makes it a pain since my washer is to the right of my dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful washer and dryer and smart ,so happy with my new washing and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy BestBuy Customer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service-good machine- great people to work with!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicely done

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient team and respectful of the appliances and the property

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff, good price, took took long to get here but im happy now:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great washer, it can be controlled by the app with the exception of start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it like a month ago and it’s working absolutely amazing and very big

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung washer. This is my second set. Nice size for blankets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Exceptional delivery and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung front loading washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, good price, arrived and on time. Technicians were knowledgeable, kind, and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer I could’ve have purchased, beautiful in person and gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it took a small time to setup. Make sure you take out travel screws and read directions lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Love the tune to tell when done. It even looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beauty with easy connectivity!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Good looking machine that can be easily connected to the SmartThings app. Comes with steam cycles and time adjustments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing new - a decent one that shakes crazily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washer after my LG had its bearing worn off in just 4 years. I was looking for a 5 cu.ft and the Best Buy personnel recommended this washer. It has been shaking crazily in spin cycle when I use normal mode. I am worried but I hope Samsung has designed this well. I don't think this has a weight sensor that can adjust the duration of the wash as all the pre-programmed options have rigid times. Minus one star for the shaking. I will update this review after a year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for the delivery once I receive the item I know that I will love it

    I would recommend this to a friend