Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1538 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the washer's performance, quiet operation, and ample capacity for large loads. Many find it easy to use and appreciate its effective cleaning and stylish design. While the smart features and color are also well-received, some customers have reported concerns regarding the spin cycle, warranty length, and higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,538 reviews
  • Rated 5 out of 5 stars

    Great buy, great machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from later model, and love it! Love the Samsung brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RELIABLE APPLIANCE

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG PRODUCT IS THE BEST ON THE MARKET VERY RELIABLE APPLIANCE FROM WASHERS & Dryers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome unit the alarm when done is a lil ling winded but overall a great machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing to write home about

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad but not that amazing either, tends to leave slightly damp and need to run things again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my last washer for this amazing washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes you need to buy it, is worth it.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best item I have at home... no lie, I find it relaxing to look at.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item had to be replaced three times since purchasing about a month ago. The first one started making noise like there was loose change inside it after two washes. IT’s replacement was even worse and made the same noise right from the start while the delivery team was still here. The third time seems to be the charm as this one works as intended. So far so good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We are glad to know that the washer is now working. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of functionality i like that it has a smart feature and dings my phone when finished as i have washer and dryer in the basement

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    Beautiful!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer and dryer I”ve ever owned. Quiet and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine has nice features and also portion your washing liquid to save money, great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this Washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can you say a washer machine is beautiful? This one is I love you! Works very well looks sleek in my laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought both the washer and dryer for my wife and they blow doors off our old units. Technology is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Craig @ Best Buy Comes Thru Again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfying purchase Pleased with the setup and installation Pleased with the sales and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and a plus it’s SmartThings compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality to invest in

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It makes your clothes smell refreshing clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife happy life

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife chose this set of washer and dryer and I know she’s going to love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awsome look sleek love the functions. Replaced my old Samsung washer and dryer for these and im happy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Samsung Appliances

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To begin, I seldom write a negative review. Therefore, when I do write one, the problem is excessively bad. I’ve had this washer for 9 months and it is already giving me problems. Not only is the washer not washing clothes like it should, it is making horrible noises. We contacted Geek Squad and was quickly told that their service won’t help until the warranty is used. We cannot get service from Samsung to get this corrected. The matching dryer was also broken and had to be replaced by Best Buy the minute it came into my house. We had a Samsung refrigerator that had to be replaced the first day in came into my house. Samsung is the worst appliance manufacturer I’ve ever purchased from. I’ve learned my lesson and will NEVER buy another product from them again. Take my advice; buy another brand and save yourself the headaches that I’ve dealt with.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We understand the inconvenience of dealing with a noisy washer. We're here to help.

      Below is a link containing the troubleshooting steps for a noisy washer. Browse through the guide and select a sound similar to the one your washer makes. You may also check the video and the hyperlinks for other helpful tips.

      Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      We have also provided the user manual for your model. See page 52 for other recommended actions when the washer is noisy.
      https://downloadcenter.samsung.com/content/UM/202407/20240725163316712/DC68-04355B-04_IB_WF8300B-MD_EN.pdf

      For further assistance with the washing performance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149599545) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Exceptional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, delivery service and professionalism could be better, but my family and I are more than satisfied with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is happy the best purchase that make this year

    I would recommend this to a friend