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Customer Ratings & Reviews

$899.99
Save $180
Comp. Value: $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1547 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, highlighting its efficient cleaning performance, quiet operation, and large capacity. Users appreciate its ease of use, effective cleaning, and stylish design. While the spin cycle, price, and limited warranty were noted as potential drawbacks, the overall sentiment leans positively towards this smart front load washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,547 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy quality. We love this machine and we highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sadly, not a quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this washing machine in December 2023. It stopped working mid-cycle in November 2025. 3 person family, so it was not any sort of extreme use situation. Tried replacing both the main control board and door lock mechanism. At that point, we decided to cut our losses and buy a new washer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We care about the betterment of your washing machine, ChristinaN. Let us help you.

      To fix your washer, please click the link and the hyperlinks for tips.

      Samsung washing machine spins poorly (If the problem persists, click “NO” for more help):
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide reference number 1151471385 so our team can look up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Good services.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The services and the products are good and the people are humble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a number choice of me and my family too don’t let for buy one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do really like the machine, however, do miss the light I had on my previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelen servise im satisfactory recomendable product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my washer, but the installation was bad, and now it vibrates and moves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality washer. Clothes are almost dry after a wash cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good and works great. Energy efficiency at it's best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer and dryer. It looks so unuque and great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done at a reasonable price. Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best in the West

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it's the best has a quick feature which literally is fast and gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition open box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing condition for the marked low quality open box. The item works perfect without flaw.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid Samsung Appliances

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To begin, I seldom write a negative review. Therefore, when I do write one, the problem is excessively bad. I’ve had this washer for 9 months and it is already giving me problems. Not only is the washer not washing clothes like it should, it is making horrible noises. We contacted Geek Squad and was quickly told that their service won’t help until the warranty is used. We cannot get service from Samsung to get this corrected. The matching dryer was also broken and had to be replaced by Best Buy the minute it came into my house. We had a Samsung refrigerator that had to be replaced the first day in came into my house. Samsung is the worst appliance manufacturer I’ve ever purchased from. I’ve learned my lesson and will NEVER buy another product from them again. Take my advice; buy another brand and save yourself the headaches that I’ve dealt with.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      We understand the inconvenience of dealing with a noisy washer. We're here to help.

      Below is a link containing the troubleshooting steps for a noisy washer. Browse through the guide and select a sound similar to the one your washer makes. You may also check the video and the hyperlinks for other helpful tips.

      Samsung washing machine is noisy:
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      We have also provided the user manual for your model. See page 52 for other recommended actions when the washer is noisy.
      https://downloadcenter.samsung.com/content/UM/202407/20240725163316712/DC68-04355B-04_IB_WF8300B-MD_EN.pdf

      For further assistance with the washing performance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149599545) to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Samsung Washer and Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my new appliances!! Super great features and can connect to my phone !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Great value! This front loader if far superior to our old top loader!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer and install was great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really smooth and multi functional, good for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large interior, the variety of cycle settings is more than I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful. Works good. App is useful. Very low doors.

    I would recommend this to a friend