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Customer Ratings & Reviews

$899.99
Save $180
Comp. Value: $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1547 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, highlighting its efficient cleaning performance, quiet operation, and large capacity. Users appreciate its ease of use, effective cleaning, and stylish design. While the spin cycle, price, and limited warranty were noted as potential drawbacks, the overall sentiment leans positively towards this smart front load washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,547 reviews
  • Rated 5 out of 5 stars

    Controlled from my phone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can control it from my phone and so far works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best appliance ever. Worth the money excellent quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ...i want to get get the set for the kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing big

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and big helps the wife with the clothes (me too)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right. Rebate was helpful. Financing option puts a smile on my face.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dark chocolate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolutely love love my washer it’s amazing and my clothes gets really clean…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart is key

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect smart integration for our soon to be smart home

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the dryer, but 3 months in, the cooling indicator will not go out. Time Dry does not heat at all. Normal seems to work fine because you can control the temp with the dry. Have to call for service already.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice work as it should only con is the soap dispenser only holds enough for 1 load

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 3 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and nice features. Recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Toy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is an excellent upgrade for me. It cleans my laundry very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase. Highly recommend this item.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer overall

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and remind you to clean it. The tune it pays when the washer is done is very long.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    DONT BUY

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand why it stains my clothes. I've changed detergents. I've come to the conclusion that it's the washing machine.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello KarinaE,

      We understand how you feel about the stained clothing. We're here to help.

      Below is a link to help when the washer damages the clothes. Browse the guide and select the type of stains left in the clothes for the troubleshooting steps. We also suggest checking the attached hyperlinks for other recommended actions.

      Laundry is stained or damaged after using a Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108628/

      Should you need further assistance, please feel free to get back to us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number 1151007990 to help our team pull up your information when you message us.

      Thank you.

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working ok now but will need to run multiple cycles before I can make a final decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful !!!! Great !! Looks Amazing and works very well!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was delivered in a timely manner and wife loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. No complaints. Nice and spacious. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this sexy black machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine the quick wash is the best and great for busy moms!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, totally recommend it for anyone looking for a replacement.

    I would recommend this to a friend