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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1538 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the washer's performance, quiet operation, and ample capacity for large loads. Many find it easy to use and appreciate its effective cleaning and stylish design. While the smart features and color are also well-received, some customers have reported concerns regarding the spin cycle, warranty length, and higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,538 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washing machine and easy to install I love it thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second washer machine of this style. Our first one lasted well over 12 years with no problems at the end they would stop midcycle and I didn’t have time to mess with it so I just went ahead and got another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer and dryer. Its a samsung so i can control it with my phone. The only downside is i still have to actually turn it on. I brought this as an open box and nothing is supposed to be wrong with it but the dryer is loud as heck. Now have to wait on geek squad to fix it or return it and wait for another one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Appliance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliance, the quality and ease of use is good….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine, it is quiet, effective and my clothes finally come out not all twisted and smell great. I would HIGHLY recommend this washing machine, we love it :)

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to monitor from my phone. It is so quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine Samsung five stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Washing machine I have ever had! The whites turned out brilliant bright and steam is the best process I love.I would definitely recommend it for every woman! Worth for price and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    East or West Samsung is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East or west Samsung is the best. Very quite washing cycles and WiFi connection thru smart connect app . Load and start later from a push of button on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Doesn't just look great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't just look great, but so far cleans clothes really well

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good very good good. Good. Good good good good gokd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase Satisfaction to the max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very effective in accomplishing our laundry needs and close to no noise during washing. Overall, possibly we are amongst the many happy and satisfied customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The steam cycles are pretty cool. Still trying out the features but my clothes smells so good. I did purchase the 3 year protection plan through geek squad just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine, works very well. I love that it has different washing cycles and leaves the clothes very clean...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new washing machine. Easy to use and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top, complete my laundry with elegance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, modern and give a unique visual to your laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My babies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the two, washer and dryer, i had Samsung before and they are great. Got wifi connected and it is so easy to manage. Plus, the looks it’s a killer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it quick wash is only 20 min!! And you can control the settings from your phone only 2 things i don't like can't start it from your phone and it sits a little low for tall people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Samsung appliances, very reliable and affordable, quality and durability are outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laundry set.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I bought the matching set. I like the WiFi capability and the Steam options. Dryer takes half the time as the old one.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Never a Samsung Ever Again

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero stars. I purchased this model as well as a similar one previously and BOTH experienced issues with the spin cycle and either loose or faulty bearings. After using the current model, the balancer (stabilizer) completely broke inside the washer, which caused a loud banging noise with each wash cycle afterwards (see pics below). This requires my family to get, yet, another washer. Mind you, we’ve only had our washer for approximately 6/7 months. I think it’s obvious that it will NOT be from Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Akiyaki,

      Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product, and we understand how you feel about what transpires with the washer.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that fit your needs better.

      Thank you.

      -Angelica Samsung