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Customer Ratings & Reviews

Your price for this item is $849.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1462 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the washer's performance, quiet operation, and ample capacity for large loads. Many find it easy to use and appreciate its effective cleaning and stylish design. While the smart features and color are also well-received, some customers have reported concerns regarding the spin cycle, warranty length, and higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,462 reviews
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine, works very well. I love that it has different washing cycles and leaves the clothes very clean...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The steam cycles are pretty cool. Still trying out the features but my clothes smells so good. I did purchase the 3 year protection plan through geek squad just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new washing machine. Easy to use and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top, complete my laundry with elegance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, modern and give a unique visual to your laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My babies

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the two, washer and dryer, i had Samsung before and they are great. Got wifi connected and it is so easy to manage. Plus, the looks it’s a killer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Samsung appliances, very reliable and affordable, quality and durability are outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung laundry set.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I bought the matching set. I like the WiFi capability and the Steam options. Dryer takes half the time as the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it quick wash is only 20 min!! And you can control the settings from your phone only 2 things i don't like can't start it from your phone and it sits a little low for tall people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Black Gold Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ Love My New Laundry Machines............

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of Options and Very efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good washer, the barrel was big enough to fit blankets and it has a lot of wash options. Sometimes it can be overwhelming and the end cycle tune is a little long but it functions really well otherwise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 5.0 cuft smart washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent front loader washer The steam feature is great

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 1 out of 5 stars

    Never a Samsung Ever Again

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero stars. I purchased this model as well as a similar one previously and BOTH experienced issues with the spin cycle and either loose or faulty bearings. After using the current model, the balancer (stabilizer) completely broke inside the washer, which caused a loud banging noise with each wash cycle afterwards (see pics below). This requires my family to get, yet, another washer. Mind you, we’ve only had our washer for approximately 6/7 months. I think it’s obvious that it will NOT be from Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Akiyaki,

      Thank you for choosing Samsung for your Appliance needs. It's sad to know that you no longer have the product, and we understand how you feel about what transpires with the washer.

      We would love the opportunity to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that fit your needs better.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Best washer out there!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer!! Washes everything takes out all the stains also reminds me when it needs to self clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer, highly reommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for about 2 months now and it does great so far with cleaning, speed, and isn't super loud. Highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Washer SmartThings

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd Samsung Washing Machine, but our 1st front-loading one, though. We love the steam-sanitizer feature and how it was automatically detected by our SmartThings app!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that door in the fron and that the dryer has a light so that I can see inside while it is working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer and dryer on the market!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this washer and dryer set I bought! It automatically cleans the detergent tray and everything is so smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy !!! They work very well, I like that I can control it from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and enough for a big family of 4

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, and its quite and very fast. We love that it connects to our Samsung fridge and App

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer 4 me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer and dryer.Perfect for a single one household individual

    I would recommend this to a friend