Customer Ratings & Reviews
- Model:
- WF50BG8300AEUS
- SKU:
- 6507601
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the washer's performance, quiet operation, and ample capacity for large loads. Many find it easy to use and appreciate its effective cleaning and stylish design. While the smart features and color are also well-received, some customers have reported concerns regarding the spin cycle, warranty length, and higher price point.
This summary was generated by AI based on customer reviews.
Spin cycle ( RATING SO FAR )
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought the set . Can anyone tell me why when it gets to the spin cycle it starts bouncing everywhere like two giants fighting inside the washer . Its not over loaded with clothing and i calibrated it before washing . Qhen it gets to the spin cycle it bounces everywhere and the back looks like something is about to pop out .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Having a washer that operates well when doing laundry is a must. Here are some easy solutions to have your unit working at its best!
Your washing machine may shake and move while spinning. This can happen when the four washing machine legs need to be made more secure with the ground or if a large bulky item or a huge amount of laundry is in the machine. Learn more from these details.
Overloading your washer can reduce its performance; learn more about "The best laundry load size for your dryer":
https://www.samsung.com/us/support/answer/ANS00080262/
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
You may also watch our youtube video about "Washing machine shakes & vibrates or is noisy":
https://www.youtube.com/watch?v=ywOrH59K9Rw
I have shared your model's user manual for instructions on how to properly "Run a Calibration": Turn to page 28 for reference:
https://downloadcenter.samsung.com/content/UM/202301/20230103165029519/WF8300B-MD_UM_DC68-04355B-02_EN_CFR_MES.pdf
Ensure to select the correct cycles and settings for optimum performance. For more information, see our guide for "Cycles, settings, and features on your Samsung washing machine":
https://www.samsung.com/us/support/answer/ANS00061937/
Leveling the washer:
https://www.samsung.com/us/support/answer/ANS00051342/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145372879, to help our team pull up your information.
Have a great day!
^Chrystel
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the colors and tech on on the washer and dryer
I would recommend this to a friendDint waste time with best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy with best buy. They have a yhird party deland they dont care about ur house. Finially they did told me they eill covered walls damage when they dekiverd,however thry did not.DONT WASTE UR TIME WITH BEST BUY
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand your disappointment with your washer's installation experience.
To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Beautiful and functional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!! Installation was quick and flawless!!!
I would recommend this to a friendWorse Delivery from BB ever !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent a complete RUDE JERK who could'n speak English. Ended up throwing him out of my home. He should be FIRED ! !
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We understand what you went through with your washer's delivery experience. Don't hesitate to contact our BestBuy Customer Service department at (888) 237-8289 to assist you better. They are available 24 hours a day. They can answer your question or transfer you to your local store to give feedback about your overall experience with your recent purchase.
Have a great day.
-John
Poor customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever! Been delayed twice and had to call to find out myself both times!! Haven’t been compensated or anything! It’s been 3 weeks! I already got rid of what I had..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
We can understand your disappointment with your washer's delayed fulfillment. To better assist you with this issue, please contact the BestBuy customer service department at (888) 237-8289. They are available 24 hours a day. They can answer your questions and transfer you to your local store to help you track your order and answer your other concerns.
Have a great day.
-John
Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wager was not filling up with water. The repair man said it needed a new input valve. I don’t know if I should send it back or have it fixed. I paid a lot of money for this and don’t want problems in the future.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are glad to receive your review, LillianM.
Samsung washing machines are high efficiency (HE) and use significantly less water than previous generations while still getting your clothes clean. If water isn't entering your washing machine, it will typically display an error code. For other issues, the steps on the link below will help you get your washer washed again.
Samsung washing machine water fill issues.
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-water-at-all
You can also watch the video link below about what to check if a Samsung washing machine displays 4c or NF error codes.
https://www.youtube.com/watch?v=VqeR264Z4Mc
I also shared the model's user manual link below. You can check the troubleshooting guide on pages 52 and 56. On pages 24-26, you can also check the connection of the water hose.
https://downloadcenter.samsung.com/content/UM/202301/20230103165029519/WF8300B-MD_UM_DC68-04355B-02_EN_CFR_MES.pdf
The proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure of less than 20 psi (137 kPa) may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing the washer to turn off. You can check this article on the model's user manual link above on pages 19-20.
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145676513, which will help our team pull up your information.
^Rainly
Piece of crap! Dont buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer went out a year after buying and now dryer is out. Ill never buy any samdung or buy from best buy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel about the condition of your appliances. Let's help you, Cory.
We would like to speak with you personally to gather more information about the washer and dryer so we can best assist you with this.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147560728, to help our team pull up your information.
Have a great day!
^Chrystel
Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They was delivered and the door was broken had to wait 3 weeks before they could order more n delivered every upset
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with the delivery of your Samsung washing machine model, please contact Best Buy's customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
Leo
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but not efficiant we are thinking of returning the washer and drier cause we are bot happy on how the washer is super loud and doesnt wash the clothes right
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Serg,
We understand how disappointing it is to have a noisy washer and not wash the clothes properly. We're here to help.
Below is a troubleshooting link when the washer is noisy. Browse through the guide and choose the noise that is similar to the one your washer makes. We recommend watching the video attached to this guide from start to finish for more helpful tips.
Samsung washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Here are the links to helpful tips if your washer does not clean the clothes properly. The first link also includes resources for the washer's cycles and settings, a guide on choosing the suitable detergent, instructions for leveling the washer, and steps to take if the unit displays an error code or if clothes are stained or damaged.
Clothes are not clean after washing in the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
For clothes to always come out clean, we have provided another guide you may check for more information.
Get cleaner clothes with your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00084866/
You may also refer to page 52 of the user manual for other recommended actions when the washer is noisy.
https://downloadcenter.samsung.com/content/UM/202312/20231227151358350/DC68-04355B-03_IB_WF8300B-MD_EN_CFR_MES_231227.pdf
Lastly, here is a link with details to learn the recommended load size for your washer for reference.
The best laundry load size for your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00080262/
The best laundry load size for your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146702578) to help our team pull up your information when you message us.
Thank you.
-Angelica
Too many consistant errors returned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First test load when trxh came to install was fine. After that every other load we did hsd constant beeping and different errors. Returned this weight. Stay away
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there, Sjpatel0216.
Thank you very much for your observation of our washer. Should you need support in the future, please don't hesitate to reach out to us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG)
Have a great day.
^Camille
Endless cycles or it just stops working
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer doesn’t finish a full cycle, it continues to wash or it just stops that’s why I am returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Let us go ahead and get the washer back on track, DianaM.
Please see the link, hyperlink, and watch the video for steps to get the washer back on track and click on the "NO, I NEED MORE HELP" if the previous step is completed and the washer is still not completing the cycle.
Samsung washing machine won't spin or won't stop spinning https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Please see additional information on page 54 of the manual under the "The washer stops" section.
Manual
https://downloadcenter.samsung.com/content/UM/202306/20230630144043054/DC68-04355B-03_IB_WF8300B-MD_EN_CFR_MES_230626.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146035269) to help our team gather your information.
Have a great day.
^Charles
Samsung Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy, makes loud banging sound. Have exchanged this product twice and the issue is present in both washing machines.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RodneyR, we care about improving the performance of your washing machine. Let us help you.
Here is a guide to help you diagnose the banging noise your washer is making. Please play each sound and pick the sound that matches the noise you hear from your washer. Kindly click on the embedded word if one prompt and watch the video included.
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147113271) to help our team pull up your information.
Have a great day.
^Camille
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If the washer itself didn’t bounce all around the laundry room on the spin cycle it would be a great washer
No, I would not recommend this to a friendBrand response from Samsung
Posted .MerissaC, we would like to make doing laundry an enjoyable experience. Let's assist you with your washing machine.
If your washer shakes or bounces, you can easily troubleshoot the issue by following the simple steps in this link. Please click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic and watch a video tutorial.
Samsung washing machine is shaking https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146645370) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Ease of use, Performance
Has met expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this washer is great. It’s sleek, modern, efficient, and easy to use. I have had it since 2022 with normal issues. It needs to be drained from time to time and you need to keep the rubber lining clean on the door. I am having an issue with water pooling after a wash inside of the washer. I will be seeking help from Best Buy on the matter.
I would recommend this to a friend Not recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is very complicated to use! I do not recommend To Buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand your difficulty using the washer. We're here to help.
We have provided the user manual for your model. See pages 36-42 for more information about operating the washer.
https://downloadcenter.samsung.com/content/UM/202401/20240124193544276/DC68-04355B-03_IB_WF8300B-MD_EN_CFR_MES_240123.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147374549) to help our team pull up your information when you message us.
Thank you.
-Angelica
Damaged Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Called on day of delivery that washer was damaged and couldn’t deliver
I would recommend this to a friendBrand response from Samsung
Posted .Dear Bestbuy clients,
To better assist you with your concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific questions.
^Rodel
Sergio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad service from sales person and helpers………………………………………………………………………..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Crappy installation job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zero stars person did not install washer correctly so the washer leaks! I have to wait 5 more days for the next appointment. Complete waste of money and time!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Having a washer is a practical way of saving time in doing our laundry and we understand that, Wtevs. Let us try to help with the leaking.
Water leaks from the washing machine are almost always related to controllable circumstances that are easily remedied.
Samsung washing machine is leaking:
https://www.samsung.com/us/support/troubleshooting/TSG01000977/
See page 55.
https://downloadcenter.samsung.com/content/UM/202301/20230103165029519/WF8300B-MD_UM_DC68-04355B-02_EN_CFR_MES.pdf
To better assist you with the appointment, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145359221) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
BAD !!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After waiting 4 months for delivery they could not set it up because they had the wrong parts….
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
To better assist you with the installation, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day.
Melardo