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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,079.99

Customer reviews

Rating 4.6 out of 5 stars with 1538 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the washer's performance, quiet operation, and ample capacity for large loads. Many find it easy to use and appreciate its effective cleaning and stylish design. While the smart features and color are also well-received, some customers have reported concerns regarding the spin cycle, warranty length, and higher price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,538 reviews
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be honest I’m not recommending for Samsung washing machine

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t arrive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be nice to wash my clothes in this but the earliest they could send it to my house is six weeks out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We're glad to know that you want to wash your clothes with one of our Samsung washers, and we appreciate you informing us when they could send it to your house.

      To better assist you, please get in touch with our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you!

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Probably the best Samsung Appliance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Samsung appliance so far. Have replaced several appliances with this brand due to my wife preferring how they look (fridge, dishwasher, microwave, washing machine). This one is by far their best. Each other one has major or small issues with it. This one is just a nice big washing machine that does the job. My only problem with it so far is that it sometimes struggles when you have really, truly filthy things to put through it, it can take a few rewashes. (my toddler puked the bed; stomach virus. had to wash the world's filthiest kids' blankets, took several retries on "heavy duty"). But for every day use, this one really is a pretty good deal.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Washer performance

    Rated 5 out of 5 stars

    Satisfied Lady

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase, definitely does a great job. No complaints, nice and efficient. Love how you can connect it to your phone to get notifications. I love Samsung ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Washer performance

    Rated 5 out of 5 stars

    New washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first New washing machine! I love this washer my clothes have never been so clean! Handles my king size bedding with ease!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer performance

    Rated 5 out of 5 stars

    Excellent washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. It is very quiet which I love. The features and wash quality is fantastic. Tub size is perfect especially is I need to wash a comforter!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer performance

    Rated 4 out of 5 stars

    Reliable and quiet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer. They are so quiet and wash well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaks from the softener/bleach tray. This washer is pretty but that’s about it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clean

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s a great washing machine my kids love it is it to program?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful & Washes well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this machine for about a month. I stupidly did not add a warranty to it. I was told the cost of fixing it is relatively the same as a new machine because of the new technology, like everything. So depending on if it breaks on me in the next 3 years, I may change my stars. However, Samsung products have been typically reliable for me, so I’m hopeful. It has cleaned really well. We have a lot of tough laundry and it’s done really well. I thought a sanitizing feature would be on it? It’s not. That would be my only complaint- but there is a heavy cleaning feature, so I use that and things come out very clean. I have not yet used the steam feature but i will a lot. I love that it has it. It’s beautiful. I got the rose gold knobs. A very nice extra for a hard working machine

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Must have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was leary of front load washer but am glad i got it now. Very simple setup. Washes quietly also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer performance

    Rated 5 out of 5 stars

    Great Machine!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine is fantastic. Very happy with my machine. Cleans well and simple to maintain. So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Wahing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine works great , easy to use able to wash heavy liads

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set for the price,great color quiet washes great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I'm in love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, works efficiently and looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product is more than what I expected. Elegant and super strong

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and programmable to what you want to do with your clothes. The color is exactly what we wanted and it has been worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best purchase of the year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer has been awesome. been working great and being able to connect with my phone has been very helpful to know when cycles are complete or if there is an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great after taking out the shipping bolts we did not remove the shipping bolts for the first 2 weeks and their is a big whole on the wall from the washer moving so crazy but washer great overall

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Great Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice washer. I'm very happy with it overall. I do wish it allowed you to change things after you've pressed start, but maybe I just haven't figured that out yet.

    I would recommend this to a friend