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Customer Ratings & Reviews

Your price for this item is $944.99

Customer reviews

Rating 4.5 out of 5 stars with 4664 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet for its large capacity, effective cleaning performance, quiet operation, and ease of use. However, some customers have expressed concerns regarding the spin cycle, the effectiveness of the agitator, and the machine's ability to maintain balance during loads. There are also some worries about the long-term reliability of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 4,664 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer,i would definetly recommend. Pretty good size too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products. I’ve never had an issue. I love the slim design and no middle agitator makes it easy to wash big loads or bedding.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing drum has great space and easy to use. Not sure why, but loved the fact the top doesn't slam when closing the top as it self closes slowly:) Washing was pretty good but ripped up a few corners on a brand new cover, so getting 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! Extra large capacity has reduced the number of loads weekly and more efficient than our previous more expensive washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Smart, Efficiency and Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Samsung brand, and this washer is very quiet and has multiple choices of cycles, and good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST Washer Ever!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best! So much space and so many options! Love this and would recommend to anyone that needs a washer!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have different cycles for different wash load. Wash clothes well

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Huge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much space and fits way more cloths than my old one

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung 5.0 Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It suits our needs and more. I love it! Quiet and practical.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very quiet washing machine. Does a fantastic job getting clothes etc. very clean. Uses much less water.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect washer for my house and clothes sizes

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, efficient, modern, everything i needed and more!

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 2 out of 5 stars

    Does not clean well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So incredibly disappointed. I've had this washer for two weeks. I have pets in my home. Clothes come out of the wash with just as much pet hair on them as when they went in, even after two rinses. I thought I needed to change the settings, but no matter what I do it's the same result.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We strive to improve your washer's cleaning efficiency. Let's help you out, Grakat.

      To maximize the washer's cleaning ability, we recommend following the link below for its troubleshooting steps. Kindly click on the embedded links for additional help.

      Clothes are not clean after washing in Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Properly cleaning the washer will help boost its cleaning performance. Please browse this guide, watch the video, and click the embedded links for reference.

      How to clean your Samsung washing machine:
      https://www.samsung.com/us/support/answer/ANS00030150/

      Should you need further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146972702, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new washer and dryer! The set is is large capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe this is best washer that I’ve ever purchased. So simple but with many options and it quiet. I love the options it gives for rinsing! Really a great purchase !!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Smooth machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine runs smoothly quietly and fits king size fluffy comforter easily. I like how you can see through the top to make sure its cleaning properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and affordable washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working above and beyond my expectations so far! I love the multiple settings as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine works great. It has a plethora of different cleaning options. The load size is good. Easy setup also!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works amazing and does the job as needed, glad i chose these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best washer that I have owned. I enjoy washing clothes

    I would recommend this to a friend