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Customer Ratings & Reviews

Your price for this item is $566.99
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The comparable value price is $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers praise the 5.0 Cu. Ft. High-Efficiency Top Load Washer for its large capacity, effective cleaning performance, quiet operation, and ease of use. Some customers have expressed concerns about the spin cycle, agitator performance, reliability and balance issues. Overall, the washer seems to be well-received for its core functions but has some areas that could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 4,669 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family of 7 and this washer can hold a lot! Quiet and efficient. Seems to clean clothes well. So far, no complaints! Best Buy delivery was great as usual.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and really cleans my clothes. I purchased the dryer first now I have the matching set!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung Top Load Washer. So many settings, large tub at 5.0 cu.ft. Gets my clothes so clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So Far So Good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a big Samsung fan, in fact this is my first Samsung purchase since 1991, I had a bad experience with a Home Cd/Stereo system that did not work at all and stayed away from Samsung. Now into the future I just bought my second house 3 years after buying my first house. For my other house I had the Maytag Bravos but that left much lint and some white residue on my clothing and no solution worked. So for my next purchase I wanted again something that was on sale, can hold a large capacity and have great reviews and that led me to this Samsung machine and I'm very happy with it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Edd209! It's really great that you decided to give Samsung another try. We hope you continue to love this washer for a very long time. ^Jecca Samsung

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Like the size 5.0 cubic feet

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes great no issues. Deep fill and add more water using active jet after it fills user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great top loading washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is big enough to wash a king size comfort with no problem. it also wash small loads very well. I like this product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer. Bigger inside than it looks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. Handles a big load and the timer is so accurate. Clothes gets clean in record time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer. Capacity is incredible and the dashboard is easy. Plays a little song when the cycle is complete (my kids love it).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to try a Samsung because of reviews I had read in my research. Since I have always had a white washer I was looking forward to a graphite steel or chrome or black finish. Unfortunately this washer only comes in white. Therefore I put the Samsung brand over getting a different color in this model. At this same time I purchased a Samsung dryer in white which is the matching appliance for this washer. My understanding and observation of this Samsung washer: Has basic features, which makes it fairly easy to use. The price is rather pricey. The washer works very effectively.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      You're name says it all, Happy! We are excited to hear that you're loving this washer. Thank you for choosing Samsung for all your laundry needs. ^Lo Samsung

  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds a huge load of laundry and clothes come out clean! I have used a couple different wash settings and have been happy with them all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best washer ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer! It is quiet. It's easy to use, and is large enough for my whole family. I also like the quick wash and the deep fill feature.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    great service from Mark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mark was great he had many good suggestions. the delivery team was great also. the washer is very good . very quiet and efficient. handles big loads no problem

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to hear that your washer and all the amazing features, along with the quiet powerful performance have added something special to your laundry experience. Welcome to the Samsung family experience. ^Cat Samsung

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washing machine. Very quiet and does a great job cleaning clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet machine. You can do a lot of laundry at once. I like the way it knows how much water to put in, so you aren't wasting it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    This thing holds a TON!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with the matching dryer to replace my Maytag set originally purchased in 1995. Definitely lots of upgrades & innovation in 25 yrs. The drum on this machine is massive. What used to be an oversized load in my previous washer is now a half load. So excited to wash a king sized quilt and sheets at the same time!!! Man, I had no idea what I was missing. I like all of the different options, including a "Quick Quick" for things that aren't horribly dirty. I am officially an adult because I LOVE my new washer and dryer so much!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Efficient. So far, zero issues. It was priced correctly for the quality machine it is. Maybe wait until Black Friday for a great deal if you can wait. Our machine broke and we had to get on it quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use for my father. Quiet & works good. Dad & stepmom love it.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Awesome Size - Long Wash Times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The large size of the drum/tub is amazing - perfect for a Cal King sized comforter. :-) The one downfall is the length of time for wash cycles. To wash a load of whites (with bleach) is over 2 hours. :-(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works great. I was very pleased with the service men who installed the machine. There was an issue with my hose that I had already they were able to fit the hose. I was very happy. the work was efficient

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Nice Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed the washer yesterday. Ran one load that went beautifully. Washer is not too complicated to use.

    I would recommend this to a friend