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Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $899.99
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The comparable value price is $999.99

Customer reviews

Rating 4.2 out of 5 stars with 654 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, easy setup, Dolby Atmos, and bass of the 5.1.2-Channel Soundbar. They appreciate the good sound quality and features, easy hookup system, amazing Dolby Atmos, and shockingly good bass. However, some customers have concerns about the rear speakers not being Bluetooth, the price not being worth it, and connectivity issues with Samsung TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 654 reviews
  • Pros mentioned:
    Bass, Dolby atmos

    Rated 5 out of 5 stars

    Best sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just two words Dolby Atmos for this price of 750 was a steal can never go back to using standards speakers again. The sound is clear and the bass is even, not all that extra knocking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    A little expensive if you pay full price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality sound!! A little expensive for a Samsung but it’s got the two extra speakers, got this when was discounted for Black Friday which it seemed more reasonable I don’t think it’s worth 1k

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously I had a Sony sound bar which is 2.1 channel but not Dolby atmos which I used for almost 3 years. I have upgraded to Samsung q850t soundbar last month, sound seems pretty good. Highs are nice but the voice clarity is a little boxy but overall it’s a good product. Easy recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound system

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound system rivals even non bluetooths set ups. I mean set ups that are more expensive and more complicated to set up. This is the best bang for the buck no doubt.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 3 out of 5 stars

    Where O Where Has The Sound Gone?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this soundbar is up and running it is one amazing sound machine for movies and such. Dolby Atmos is a wonderful experience. The wireless feature for the sub woofer and rear surround is easy to set up and they work with ease. One of the issues I have had is the sync with speech. It never stays the same and adjusting is quite a hit and/or miss. More critical is the system shutting down for no reason at all. It will just not carry any signal after 10 minutes of use or for as much as 90 minutes. You can always get it back after turning off the sound bar and turning it on. At that point any enjoyment of a movie has since long passed. I am waiting for it to come back from Best Buy Geek Squad and if the issues persist, and I fully expect they will, I will be contacting Samsung for a warranty claim. I am not the first customer to complain about this issue and would think that Samsung would treat its customers better. If you are thinking of buying one, do your homework first!!!!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Doug,

      Thank you for purchasing the Samsung HW-Q850T Soundbar and for your review. I am happy to hear that you are enjoying the full experience of Dolby Atmos and DTS:X.

      We appreciate you sharing your feedback regarding the issues you had experienced with your soundbar. Thank you for your patience while waiting for your soundbar to be serviced.

      When you are ready to reconnect your HW-Q850T, please ensure you are running the latest firmware update (ver 1019.5 released on 4/6/21) which includes improved connectivity. You can update your firmware by Auto Update, using the SmartThings app, or by using a USB device.

      Should your issue persist, please know we are here to help. You can reach us at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound for price. The set up was easy. Compliments the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Cool Soundbar by Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound & easy to setup! I would highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wowza

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for 2 months now and I am so incredibly happy that I purchased this. I upgraded from sound coming out of my budget friendly Vizio TV to this incredible set. I realize that this is not a top tier set, but it certainly is not a low end set. I am thrilled with the quality of sound and the ability to immerse me in the movies/shows. Everyone who comes into my house is blown away by the speakers whether Dolby Atmos is enabled, Music is playing, or just a regular ol' tv show! I highly recommend this soundbar if you're on the fence about it. Now the problem is that this amazing sound system doesn't pair well with the 40" tv that we have. So onto the next buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels like you was in the movie.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great for my living room. The sub shakes the whole room for them action packed movies. Makes it feel like you are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an amazing purchase. Coupled with my Samsung t.v it get the q-symphony amazing sound quality and the sound doesn't travel into other rooms..

    I would recommend this to a friend
  • Pros mentioned:
    Bass
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar fills our house with great sound! The bass is shocking good, and the clarity is amazing. I think it would be better priced at about 700 bucks, but we’re happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Sound quality.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and working without problems, Just turn on the television and it only turns on and works with the same remote control.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Repack sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a sound bar that supported DTS:X and especially Dolby Atmos. The two products which were close in price were the Samsung and the LG SN9YG. The Samsung HW-Q850T includes extra rear satellite speakers which the LG does not, and the fact that it supports DTS:X and Dolby Atmos. I was able to buy the product when both LG and Samsung were discounted a hundred or so and and I also bought a repacked product which was another hundred or so off from that price. The documentation always seems to leave out certain information that would be helpful in understanding how to get everything to work together. If you are going to invest in this level of audio, you probably will want a 4K TV that can do Dolby Vision and match up with the sound card audio and maybe a higher end 4K BluRay player. The package is very large and unbalanced because of the large subwoofer. It seems to me that they might want to send these in two separate boxes which could be much more easy to handle. And the repack did not include the HDMI cable so the savings was slightly less than expected. But overall, Samsung has a good product at that price point.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Awesome sound and quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, just wow. The sound and quality are incredible. Easy set up with Samsung TV. Unlike most others the sound is enveloping and this set was worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Theater sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best surround sound by far the rear speakers and subwoofer make the theater effect perfect blows the windows out

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    A good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good sound quality and the setup was easy and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I got this and after 3 weeks the speaker went out. After talking to Best Buy and Samsung direct they replaced it with no problems and have had no issues with the new one. Great sound and really good bass. Only reason it’s not 5 stars is because of the first unit going out but again so far the new one is performing perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Rear speakers

    Rated 5 out of 5 stars

    Not wireless completely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well this items sound is bomb when setup correctly but dont be fooled the side small speakers are not wireless but a wireless ish reciever to wired speakers

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Samsung Q850T 5.1 surround sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound system. Easy setup. The kids came over and I put in a movie and they couldn't believe how good it sounds. Said it sounded like go to the movies.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    It is a good system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good system. The only reason I didn’t give it an excellent rating was because I am having problems adjusting the rear speakers to be louder. I also had problems connecting to a Q80t tv and had to call Samsung customer service. Both are Samsung product and should not have been that difficult to connect them with each other.

    I would recommend this to a friend
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