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Customer Ratings & Reviews

Samsung - 5.1-Channel 360W Soundbar System with 6-1/2" Wireless Subwoofer - Charcoal Black-Front_Standard

Customer rating

Rating 4.5 out of 5 stars with 152 reviews

  • 20%
90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-10 of 10 Reviews mentioning:
bass
  • Rating: 5 out of 5 stars

    Great for living room

    Posted
    Manny
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Awesome sound and bass, really makes it feel like an in home theater

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice sound good bass

    Posted
    Will
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I trust Samsung great product great brand. Good equipment

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound. Would recommend to a friend

    Posted
    Myreview
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Easy to hook up and sound amazing got good base...

    I would recommend this to a friend

    • Brand response

      Samsung

      Myreview:

      I’m so glad to see that you were able to easily set up this HW-Q60R Soundbar and are enjoying the audio performance.

      If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via one of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      To optimize your product experience, we encourage you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      …and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Thank you for choosing Samsung!

      - Samsung Solutions Samsung

  • Rating: 5 out of 5 stars

    Excellent sound!

    Posted
    KMT71
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Deep bass and crisp sounds with music, TV and movies! the 5.1 Channel compared to 3.1 makes so much difference. A little more than I initially planned to spend, but so well worth it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    A step up from a basic sound bar

    Posted
    Geeli1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Sounds great! Perfect bass I love it. Sound bar is a little bit bigger than I originally was thinking.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Big Bag for the Buck

    Posted
    AZFunnGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Bought a new Samsung 4K TV and wanted a better sound system. No complaints about the purchase. the subwoofer kicks it well, you know you have a sub, nice deep bass.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Quality Soundbar

    Posted
    Slappye
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Was looking for a replacement for an older LG soundbar who's subwoofer had blown. Found this on sale and after a nice in-store demo, we purchased this based on the stereo sound quality, deep bass and crasftsmenship. Happy with our purchase!

    I would recommend this to a friend

    • Brand response

      Samsung

      Slappye:

      I’m glad to see you are loving the audio performance of this Samsung Q60R Soundbar. This soundbar delivers a panoramic audio experience with directional sound that makes it feel like you are part of the scene. Hear it all with Adaptive Sound which analyzes the content and delivers optimized sound with clear voices.

      If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via any of the following options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      If you have not already done so, we invite you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Thank you for choosing Samsung and sharing your experience with us!

      - Samsung Solutions Samsung

  • Rating: 5 out of 5 stars

    Great Beginner Sound System

    Posted
    Great
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Be'ing a novice tech guy, I wanted a system that was easy and quick to install. This system was that and more. Clear sounds, great bass and I can't wait to add on for the complete serround sound affect. Great buy!

    I would recommend this to a friend

    • Brand response

      Samsung

      Great:

      I’m so glad to see that you were able to easily set up this Soundbar and are enjoying the audio performance of the HW-Q60R soundbar system.

      If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via one of the below options:

      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      If you have not already done so, we invite you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Thank you for choosing Samsung!

      - Samsung Solutions Samsung

  • Rating: 5 out of 5 stars

    Vert Good Sound

    Posted
    Keith
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Bought this soundbar to increase sound quality from my TV speakers. Sound is quite clear. Bass is surprisingly strong for such a small soundbar. Very good value.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    First Sound Bar worth buying.

    Posted
    John
    • My Best Buy® Member

    I looked online for a sound bar and found this one on sale $50 off. Printed out the add and went to my local Best Buy that said they had 2 in stock. I almost bought the Bose until I saw the $1200 price tag attached to it. This one isn't as clear, but it pumps out some bass and I don't need much more for the living room. Great quality for under $500. Great for music and movies.

    I would recommend this to a friend