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Customer Ratings & Reviews

Samsung - 5.1-Channel 360W Soundbar System with 6-1/2" Wireless Subwoofer - Charcoal Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 252 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-12 of 12 Reviews mentioning:
for movies
  • Rating: 5 out of 5 stars

    Excellent sound!

    Posted
    KMT71
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Deep bass and crisp sounds with music, TV and movies! the 5.1 Channel compared to 3.1 makes so much difference. A little more than I initially planned to spend, but so well worth it!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    It's an OK system

    Posted
    M3nahrich
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I don't see the reason to go and spend the money for 5.1 vs 3.1 after the unit is now in my home. 5.1 vs 2.1 is absolutely a big difference. The product itself is cool and it does amplify the sounds of movies but not in amazing movie theater quality. Also, the subwoofer feels weak. Moral of the story of you are buying this as a part of you overall surround sound package I can say buy it. If not then maybe spend more and get a better quality one that will deliver great surround experience.

    I would recommend this to a friend

    • Brand response

      Samsung

      M3nahrich:

      Thank you for your review of this Samsung HW-Q60 Soundbar. I am very sorry that you are not completely happy with the bass performance.

      There are two adjustments that can be made to maximize the potential of the included wireless subwoofer. First is to increase the WOOFER level from the included remote control. Second is to adjust the bass control: Press the Sound Control button (gear icon) on the remote control, then select BASS to increase the level.

      Finally, for precise audio adjustments, you can use the 7-band frequency equalizer to optimize the sound for your room acoustics.

      I hope these tips help to solve your issue.

      If the issue persists, please contact us via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      If you have not already done so, we invite you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
      - Samsung Solutions Samsung

  • Rating: 5 out of 5 stars

    First Sound Bar worth buying.

    Posted
    John
    • My Best Buy® Member

    I looked online for a sound bar and found this one on sale $50 off. Printed out the add and went to my local Best Buy that said they had 2 in stock. I almost bought the Bose until I saw the $1200 price tag attached to it. This one isn't as clear, but it pumps out some bass and I don't need much more for the living room. Great quality for under $500. Great for music and movies.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Soundbar system offers really good sound.

    Posted
    Dennis
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I purchased my Samsung 5.1 soundbar system and I am very pleased!!! The system offers high quantity great sound and is very sleek and good-looking. I love the bluetooth. No need for speaker wire. This system is great for movies, sports and music!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Sound Bar System

    Posted
    Carter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This sound bar system went excellent with my Samsung Q60 TV. I have a fairly large room and it fills the room with ease around half its sound level. It's clear and loud enough for enjoyment of movies which I like. Highly recommend. I had a little difficulty setting up the system at first but once everything was set, it worked beautifully.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sounds great

    Posted
    Brian269
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So far we really like this soundbar...With my new Q80 it is like being at the movies. . The bass is so deep sometimes it scares the dog...lol

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    LUSH SOUNDS AND CRISP NOISE

    Posted
    dlcracing
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    BEST BANG FOR YOUR BUCK (PUN INTENDED). FOR MOVIES, GAMING OR JUST BLUETOOTH IN FROM YOUR MOBILE, THIS SOUNDBAR IS A GREAT ADDITION TO MY LIVING ROOM.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Sound!

    Posted
    Jseeley
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Nice sound bar. Sounds amazing. Movies are so much better now.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Intense sound

    Posted
    meli
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Just like your'e at the movies without paying for the ticket! Recommend highly!!!

    I would recommend this to a friend

    • Brand response

      Samsung

      meli:

      I’m glad to see you are loving the audio performance of this Samsung HW-Q60R soundbar system This soundbar is designed to deliver a panoramic audio experience with directional sound that makes it feel like you are part of the scene.

      If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via one of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      To optimize your product experience, we encourage you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      …and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Thank you for choosing Samsung!

      - Samsung Solutions Samsung

  • Rating: 4 out of 5 stars

    nice sounds for a movie

    Posted
    jojo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    nice sound, better for movies and the subwoofer is really good.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great soundbar

    Posted
    Pejo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The soundbar sounds very clear,great audio. Excellent for watching movies and playing music

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Sound

    Posted
    Ben7023
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The sound bar is fantastic. Great sound clear sounds great watching a movie.

    I would recommend this to a friend