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Customer Ratings & Reviews

Samsung - 5.1-Channel 360W Soundbar System with 6-1/2" Wireless Subwoofer - Charcoal Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 169 reviews

  • 20%
91%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-20 of 21 Reviews mentioning:
set up
  • Rating: 5 out of 5 stars

    Excellent Soundbar and value

    Posted
    ZGBikeman
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Excellent sound quality and easy to set up with the same quality level related Samsung TV Good value with package discount

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Sounds fantastic

    Posted
    Rispgiu
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The sound is fantastic and the setup was real quick.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good soundbar for certain setups

    Posted
    Jaws3810
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We needed something to boost the sound from our cheap LCD TV in the living room. After looking at a number of different soundbars, I settled on a Samsung because of name recognition and my son has 2 of them on his TV's. I also purchased the satellite rear channel speakers at the same time. Setup was very simple, the wireless sub connected immediately upon plugging in the AC line, however the satellite speakers were a little harder to get to pair up. The manuals for the soundbar and satellite speakers could be a little clearer that the remote buttons for volume and subwoofer actually press in (to allow access to setup menus) as well as toggle up and down. Overall the sound is good from the system, however, as most people will attest, it could do with a little more bass, hence the 4 stars instead of 5. But for the setup I wanted this for, it's perfect and it supplies the all the volume we need for the room. I would absolutely buy this again for this setup. I would recommend you thoroughly examine your current setup and devices you have attached to your TV. Some models out there have more than 1 HDMI input, making it a simple thing to plug in your X-Box or Playstation, your Chromecast, your Blu-Ray, etc. For my setup I have to run the X-Box and Chromecast into the TV and then connect the TV to the soundbar via the optical digital cable. YMMV.

    I would recommend this to a friend

    • Brand response

      Samsung

      Jaws3810:

      Thank you for sharing your experience with the Samsung HW-Q60R Soundbar System. Your feedback regarding the manuals and bass will be shared with our product team.

      If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us at any of the following options:

      1) Phone: 1-800-SAMSUNG (ask for Soundbar)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger: https://www.facebook.com/samsungsupport

      4) Twitter: https://twitter.com/SamsungSupport

      If you have not already done so, we invite you to register your new Samsung Soundbar at: https://www.samsung.com/us/support/register/

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Solutions Samsung

  • Rating: 5 out of 5 stars

    Love It

    Posted
    Kjoy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Easy to install and sounds great. What more do you want.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best sound bar for the money

    Posted
    Paul
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Easy to set up simple instructions and it looks great. Great sound too.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Sound

    Posted
    Deno1109
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The sound bar and wireless sub-woofer provide a deep rich sound. Installation was easy.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good item

    Posted
    Txwmc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Looked to change from and amp setup to this. Easy setup sound is good no issues

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound

    Posted
    Josh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Easy to set up and great sound. Highly recommend this sound bar.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound and easy to set up

    Posted
    TRoye66
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The sound bar connects to the TV via blu tooth and sounds great. Eveything takes up very little room.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great improvement to my flat screen.

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Very easy to hook up and adds rich, full sounds to my flat screen. When I switch back to the TV speakers I am amazed at the difference.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound. Would recommend to a friend

    Posted
    Myreview
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Easy to hook up and sound amazing got good base...

    I would recommend this to a friend

    • Brand response

      Samsung

      Myreview:

      I’m so glad to see that you were able to easily set up this HW-Q60R Soundbar and are enjoying the audio performance.

      If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via one of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      To optimize your product experience, we encourage you to register your new Samsung Soundbar at:  https://www.samsung.com/us/support/register/
      …and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Thank you for choosing Samsung!

      - Samsung Solutions Samsung

  • Rating: 5 out of 5 stars

    Great sound bar

    Posted
    Steph25
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Easy to setup. It definitely gives movie nights a theater feeling.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound

    Posted
    Holy1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is my 1st soundbar purchase and I cant be more happier. Sound is clear all around, easy set up. Bluetooth is a plus.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound quality

    Posted
    Farid
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Easy set up and great quality. Love the Harmon Kardon partnership. Easy Bluetooth set with my phone and tablets.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound bar

    Posted
    Josh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Easy and fast set up and the Bluetooth link to the tv works great. Amazing sound. Highly recommend this product.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great soundbar

    Posted
    Lesb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Great sound . Very easy to install and operate. Bluetooth works great

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good replacement for a home theater unit

    Posted
    rebbstoc
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Replaced a home theater with this soundbar and woofer. A lot easier setup, woofer sounds good and is well balanced with soundbar speakers. Not quite the surround sound of the home theater but it sounds great without all the wires and speakers.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great addition to QLED TV

    Posted
    MarkIT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    Sound really rocks! Setup is a breeze! Vast audio quality improvement using HDMI ARC. Definitely a worthy companion to a Samsung TV.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Gooood

    Posted
    Ciro
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I exceeded my expectations in everything, from the installation, the sound is very natural, I do not give it 5 stars because three fourths saturates slightly. It is a good option for medium places that do not need a lot of volume. Another detail is that the lows are not well defined. To tell you the truth, I do not know who was wrong if Samsung with the audio system or Harmon Kardon with the speakers If I highly recommend them

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great System for the Price

    Posted
    DennisN
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought both the Soundbar system as well as the back speakers. It was extremely easy to set up. I have a 65inch Sony XBR TV and had no problem in syncing. The back speakers quickly synced with the blue tooth connection too. Sound quality is excellent for the price and I highly recommend it to the non-geek like me

    I would recommend this to a friend