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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1258 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the sound quality, easy setup, and bass of the 5.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier. Many customers commented on how easy it was to set up and how great the sound quality is, especially for the price. Some customers also mentioned that the bass is impressive for an inexpensive system.However, a few customers did mention some drawbacks, such as the volume being lower than expected and the lack of rear speakers. Additionally, a small number of customers found the product to be expensive and had compatibility issues with older TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,258 reviews
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful sound and clarity, and the included woofer is exceptional. Easy set-up; I use it for television, gaming, and simply listening to music around the house.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Price

    Rated 4 out of 5 stars

    Good Price Performer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price performer and easy to set up. Wireless Subwoofer really helps optimize the theater effect. Although the overall home theater effect is good, I wish I could get more clarity or volume from just the voice track.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 4 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy and sound is great. I don't understand how they make just a bar create surround sound. But it does. Only issue is it says 5.1 so I expected to rear speakers. That's another separate package from samsung. Hmmm.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great sound bar for my Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really happy with my new sound bar. It was super easy to hook up to TV. It sounds very good so I went back to store and bought the rear speakers. They also sound good and were easy to hook up .

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great soundbar for a small to medium size room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bar has a great sound over all. The speakers on top of the soundbar make this sound. amazing. The wireless subwoofer has a nice punch to it.. I recommend this sound bar if you has a small to a medium size room.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Amazing sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds crisp and clear. Went with this one because it is in that price range people are looking for without breaking the bank! Sounds really great and really disperses sounds throughout the room!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily only use Samsung electronics so that tell's you what I think of Samsung in general. This sound bar has great sound and does exactly what it's described to do. It's a mid-level sound bar so it's not going to knock your socks off but you'll definitely get some "dimension" from the sound and it fills the room with sound. I recommend adding the rear speaker kit as it'll only make the sound better. So far I've really only used it for gaming and I'm not disappointed. One issue so far is it didn't recognize that it was connected to the ARC so no sound would come out. This was fixed by unplugging the sound bar and my tv for a few minutes. I've read this is an ongoing issue but hopefully it won't continue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOOM!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar system is unfrigginbelievable! The sound is so dense and booming when you have your TV at only 25% volume during certain movies/show scenes you have to actually turn it down! It a rip-roaring 360 watt subwoofing beast! I love this thing and am so glad I went with it over the little brother (550 series) version! I only wish I had gone with the big brother version surround speakers (9000 series) too and not the ones they recommend in this soundbar/subwoofer's manual (8500 series)! I WOULD RECOMMEND THIS PURCHASE TO ANYONE WHO WANTS TO ACTUALLY HEAR THE SOUND COMING FROM THE MODERN DAY HUGE SMART SAMSUNG TVS (that let's face it, have very weak speakers).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a Sony TV and wanted a Sony sound bar but after talking to the sales rep, he talked me into buying this a Samsung sound bar and it didn’t disappoint. The sound is wonderful for anything we watch on TV. The only thing I found odd was that the subwoofer was not putting out enough sound. We could barely hear it and initially I was disappointed. After researching, I noticed that I wasn’t the only one with the issue and following the reset steps that were recommended did not fix the issue. I changed the TV output to something other than the cable box and it started working perfectly. After switching back to cable the sound was still working as expected!! Great overall product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is great - lovely sound - especially movies - it will blow you away. The included optical wire is ideal, however, is was a bit short for us and how we configured our system, so if the soundbar isn't REALLY close to the TV, you may want to go ahead and buy a longer optical wire for connection. Bluetooth to our Samsung TV wasn't that great - it would be perfect for a while, then start popping and cutting out (before we got around to buying a longer cord). Bluetooth from our phones to the soundbar seem to work perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Sounds way better than the TV speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar looks and sounds great. It also blends in with the TV very nicely. My only complaint is that the universal bracket wasn't universal enough to attach the sound bar to the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Not worth the money...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The aesthetics of the unit and the build quality are nice. The sound fields are surprisingly done well for this small unit in surround mode; however, it is not worth the price. Sub output is very limited. Volume has to be very high to get "normal" what was volume prior. I think I will be returning it as I have 3 other sound bars that were cheaper and sound better for the buck per say. I was really hoping this would make the cut, but not impressed. You can get better and cheaper. My other Samsung bar that was on sale for 179 blows this one away.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Travman:

      Thank you for purchasing this Samsung HW-N650 Soundbar System. I am sorry to hear that you were not completely satisfied with its low volume.

      Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.

      1. Check the source volume. For example, if connected to a mobile phone using Bluetooth, increase the volume on the mobile phone.
      2. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
      3. Then check the TV for the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
      4. Change the SOUND MODE on the Soundbar by using the Soundbar’s remote. Select the appropriate mode for the individual room acoustics.
      5. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.

      I hope these tips help to enhance your audio enjoyment.

      For further assistance on sound adjustment or other feature usages, please contact us via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio

      - Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great substitute for a true sound system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great substitute for a true sound system! The sound is fantastic on this soundbar! Granted it isn’t a replacement for a true sound system, but it is a close second. I use this soundbar mainly for gaming, which sounds awesome! Movies sound equally great! Even have my son ask me to turn it down from time to time because the action sounds so intense. Only issue I have, if you can call it that, surround sound must be turned on each time I turn the tv on, which is kind of annoying. Would be nice if it just was left on from the last time. This bar is paired with a Samsung NU8000, so perhaps it is the tv’s fault, but it is an annoyance none the less.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stupid Good Soundbar

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy cow this is a cool speaker set up! Easy out of the box. Sound will knock your socks off. And it looks fancy and rich under the TV!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this when we got our new QLED tv at a special price, and we’re glad we did. The sound is great and it’s a great size. It was easy to set up. Glad we got it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't expect this sound bar sounds like that its amazing I truly recommen it , the price is also even better Thanks Best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this during pre Black Friday deal.. good price and great sound . This was replacing my 4 yr old sound bar. The difference is night and day. Clear sound and deep bass. I ordered the surround sound speaker that are suppose to work with this sound bar but they are on back order for some reason. The only thing is the HDMI arc didn't work at first with my Vizio TV. But I figured it out and now I'm using my Cox Cable remote to control everything.. all in all this is an amazing sound bar with great sound..

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    High Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound fits our room well and the different settings allow us to change the ouput depending on what we are watching. worth the money if you like big sound

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy set up and amazing sound for the price. I watched Jurrasic World and was blown away by the sound. Great product and definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth connectivity, Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great soundbar. Provides excellent features and recreates surround sound better than any soundbar I've heard. BT connectivity works perfectly

    I would recommend this to a friend