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  • Angle. Samsung - 5.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.
  • Left. Samsung - 5.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.
  • Back. Samsung - 5.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.
  • Alt View 11. Samsung - 5.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.
  • Alt View 12. Samsung - 5.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.
  • Alt View 13. Samsung - 5.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.
  • Alt View 14. Samsung - 5.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black.

Samsung - 5.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier - Charcoal Black

Model:
HW-N650/ZA
SKU:
6199817
Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 1258 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the sound quality, easy setup, and bass of the 5.1-Channel Soundbar System with 6-1/2" Wireless Subwoofer and Digital Amplifier. Many customers commented on how easy it was to set up and how great the sound quality is, especially for the price. Some customers also mentioned that the bass is impressive for an inexpensive system.However, a few customers did mention some drawbacks, such as the volume being lower than expected and the lack of rear speakers. Additionally, a small number of customers found the product to be expensive and had compatibility issues with older TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,258 reviews

  • Not bad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason, movies sound awful, especially dialogue. Dialogue is lower volume than VFX. Music and games on the other hand sound great.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Regret

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough sound. Thought it would be a lot louder I feel like tv speakers but out more sound

    No, I would not recommend this to a friend

  • Sanyo 5.1 is adequate, but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sanyo 5.1 soundbar will provide a good sound system, but you will need to add more if you want a surround system and/or excellent sound quality.

    I would recommend this to a friend

  • It ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was ok..the fact that it was not wireless and the awful update method was a dealbreaker...it does get very loud the only plus

    I would recommend this to a friend

  • Overall ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good but the volume needs to be turned up high to really hear it well. Would probably get a different sound bar next time

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Victor:

      Thank you for purchasing this Samsung Soundbar System. I am sorry to hear that you were not completely satisfied with its low volume.

      Please check the connection between the Soundbar and other source devices, and try the following tips that may help improve the volume level.

      1. Check the source volume. For example, if connected to a mobile phone using Bluetooth, increase the volume on the mobile phone.
      2. If the Soundbar is connected to a TV thru HDMI, make sure to use the HDMI-ARC jack on the TV and select “External speakers” as the TV sound output.
      3. Then check the TV for the audio output format sent to the Soundbar. Typical options are PCM, Dolby Digital, and Bitstream. Select the option that optimizes the sound from your source.
      4. Change the SOUND MODE on the Soundbar by using the Soundbar’s remote. Select the appropriate mode for the individual room acoustics.
      5. Turn on Dynamic Range Control. This is done by pressing and holding the SOUND MODE button on the remote control while the Soundbar is in standby mode.

      I hope these tips help to enhance your audio enjoyment.

      For further assistance on sound adjustment or other feature usages, please contact us via any of the below options:
      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      - Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Dead after 9 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded pretty good for the money, but seems to be poorly built- after only 9 months, some of the speakers in the main sound bar stopped working, and the sound is very quiet and extremely tinny. Maybe I got a lemon, but it just feels like questionable build quality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Steve:

      I am very sorry for the issues you have encountered with your HW-N650 Soundbar.

      Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.

      You can reach us via any of the below options:
      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      Samsung products are engineered to the highest standards of performance and quality and we back the soundbar system with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.

      Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.

      - Samsung Solutions Samsung

  • Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok sound bar had to return a few years later issues with connection of bass

    I would recommend this to a friend

  • It's Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the TV speakers were just as good as this. Have a hard time distinguishing from the TV speakers to the sound bar.

    No, I would not recommend this to a friend

  • Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from the insignia sound bar to this and I don’t think it lacks half the punch and is way more $

    No, I would not recommend this to a friend

  • Doesn’t stay at one kevel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to turn it way up when I use cable and way down for Netflix and Hulu. Doesn’t stay at a good level.

    No, I would not recommend this to a friend

  • Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that this Soundbar can be installed easily with the HDMI 3 of the Sony Tv or by using the optical connection. The optical connection was not available so I "easily" connected the HDMI to HDMI 3 of the TV. This turned out not to be EASY AND INTEAD would not properly operate. This soundbar and advice was very disappointing and was returned to Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Patio:

      I am very sorry to hear that the Samsung HW-N650 Soundbar did not work out for you and have returned it.

      Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung soundbars another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:

      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport

      The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio

      Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the near future.

      - Samsung Solutions Samsung

  • Ok but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok but not great, tried it out and returned it. Sound quality was lacking especially the low end.

    No, I would not recommend this to a friend

  • Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot tell much difference from my 2 channel sound bar and it costs way less than this one

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Mike:

      I am sorry to hear that you are not completely happy with your Samsung Soundbar. Please let us help you with a solution so that these concerns do not detract from your overall audio enjoyment of the Samsung HW-N650 Soundbar System.

      You can reach us via:

      1) Phone: 1-800-SAMSUNG (ask for Soundbar)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger: https://www.facebook.com/samsungsupport

      4) Twitter: https://twitter.com/SamsungSupport

      If you have not already done so, we invite you to register your new Samsung Soundbar at: https://www.samsung.com/us/support/register/

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value. We look forward to hearing from you soon.

      - Samsung Solutions Samsung

  • Meh

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I would’ve expected better. It’s fine. Don’t expect surround sound.

    No, I would not recommend this to a friend

  • It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good but not great unless your room is walled in...open concept room not so great

    I would recommend this to a friend

  • Not enough base

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality was not what we hoped for for the price.

    No, I would not recommend this to a friend

  • Soundbar just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound equipment helps a bit... but not that much that I would purchase another.

    No, I would not recommend this to a friend

  • Good. Dialogue clarity is poor.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need center Chanel better. Didn’t get clarity for dialogue. Music quality is great.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sams:

      Thank you for purchasing this Samsung HW-N650 Soundbar System.

      I am sorry to hear that you were not completely satisfied with its sound performance.

      Our customer care representatives are always here to help with sound setting adjustment to make your audio experience more tailored to your home entertainment environment.

      You can reach us via any of the below options:

      1) Phone: 1-800-SAMSUNG (ask for Soundbars)
      Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email:  https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  https://www.facebook.com/samsungsupport
      4) Twitter:  https://twitter.com/SamsungSupport
      5) The Samsung Home Theater & Home Audio Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/t5/Home-Theater-Home-Audio/bd-p/hometheaterhomeaudio

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Solutions Samsung

  • OK for small room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not alot of sound. Disappointed considering The price. Would rather have SONOS

    I would recommend this to a friend

  • It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounded better in the store but it does the job

    I would recommend this to a friend
Page 59, Showing 1,161-1,180 of 1,258 reviews
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