Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$699.99
Save $160
Comp. Value: $859.99

Customer reviews

Rating 4.6 out of 5 stars with 23 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the overall performance of the 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator. Users report satisfaction and a lack of issues with the product's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-23 of 23 reviews
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good one works great with spinner in the middle, I

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Harry,

      We're really glad to hear it's working well for you — and that the spinner in the center stands out! It's always our goal to design experiences that feel intuitive and satisfying, so knowing this feature hits the mark means a lot. If there's ever anything you'd like to enhance even further, we're here to help.

      Leo Samsung

  • Rated 5 out of 5 stars

    Samsung Dream

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Delivery, Excellent Machine, Highly Recommended, 5-Stars

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the washer for one week, and after completing a few loads, it began displaying error messages.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MaribelC,

      We know how you feel about your washer. We would gladly help you.

      We shared a link below with steps to help with your washer's error code. Please scroll down to find the appropriate code on your unit and follow the steps. Check the embedded words and video for more details.

      The washing machine displays an error code
      https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1148636945) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

Sponsored