Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $749.99
Save $240
The previous price was $989.99

Customer reviews

Rating 4.6 out of 5 stars with 380 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 380 reviews
  • Rated 5 out of 5 stars

    Deep

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    This washer is deeper than expected. It’s not really a bad thing but for shorter people, you’ll need a double step to reach the bottom of the washer. Also don’t freak when it doesn’t fill the tub all the way to the top. The washer senses how much water is needed and uses only that amount. This washer can wash a comforter without an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this new washer!!

    |
    |
    Posted .
    Owned for 2 weeks when reviewed.

    I am so happy with this washer!!! It is amazing!! We had a Samsung washer and dryer prior. This is a definite upgrade. We love it! I can actually reach the bottom and I’m 5’4. The agitator washes so much better, glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with my purchase.

    |
    |
    Posted .
    Owned for 2 months when reviewed.

    Good washer and has various washing options to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful unit

    |
    |
    Posted .
    Owned for 1 week when reviewed.

    I love my new washer! It’s large, fast and efficient. I am tall so I can easily reach the bottom but if you’re short you will need a stool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    This is my FIRST Samsung and I’m enjoying it. Loving the Wi-Fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washers machine

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    Super amazing working great with no issues quickly quit

    I would recommend this to a friend
  • Pros mentioned:
    Cycle options

    Rated 4 out of 5 stars

    Ss washer

    |
    |
    Posted .

    Great washer. a lot of space. Plenty of options and cycles. Alerts me on my phone. Pretty cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a wonderful purchase

    |
    |
    Posted .
    Owned for 2 months when reviewed.

    We love our new washer! We wanted one that had an agitator, because we don't care for the impeller models. We also wanted a top load. We fell in love with this model, and Best Buy was the only one that had it in stock. It is so much more quiet than our old washer, and it does a great job. I find the glass lid to be a nice feature, to be able to see what's going on during a wash, without having to stop the wash and open the door. The champagne color looks fantastic, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    It’s hard not to love something so simple. I haven’t had it for long, but so far so good. I have yet to download the app it has, but I’m excited that there is one. I’m also a fam of the top load door and the easy pull out detergent tray. The size is also great, though seemed bit wider when it was delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want to buy the matching dryer.

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    The washer is so quiet and the smart app feature is awesome. Can program our own settings and the notice when it’s done or how much time left on the cycle is great so you are not running down to see if the laundry done yet. The capacity on this washer, too, is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only had a few weeks but.....

    |
    |
    Posted .
    Owned for 2 weeks when reviewed.

    So far im super happy. I was worried after reading other peoples reviews. Like the part where it just dumps the detergent on top of clothes. It actually mixes with the water before filling. Then there was the review about how it locks and you cant add clothes. It does lock but if paused it does unlock. The only thing i could complain about is im short and cant reach the bottom to get small clothes out. Lol bring on the step stool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking Washer

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    My reason for top load was the agitator and waterspout inside the washer, don't have to go to bathroom sink to rinse stains, just turn on and rinse in machine. Sometimes a little sensitive on balance especially on bedding and small rugs. But works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What everyone needs

    |
    |
    Posted .
    Owned for 1 week when reviewed.

    This washer has so many features and works very good. This was my first washer and I’m very impressed also has wifi so you can get phone notifications when it is done. Also washes a king size set really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine upgrade!

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Price was reasonable. It has performed well with cleaner clothes and larger loads handled that our previous. Our machine runs almost every day with many loads on the weekends. It has worked out extremely well. Many options depending upon what you need to wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this large capacity washer!

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Sleek design. I love the large capacity because I can wash bedding without feeling like it is packed in. Has deep fill feature if you want more water and it works great. Nice agitator and doesn’t damage clothes. It moves the clothes around gently. Easy to operate all the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer machine

    |
    |
    Posted .
    Owned for 6 months when reviewed.

    I can fit 2 bed blankets plus more sheets inside to do a full wash. This save me alot of time going outside. it fits perfectly in my kitchen. It easy to do. the buttons are already program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    I like the options of the spin cycle (less or more.) I am 5”0 and I need a stool to reach the clothes so the washer is deep. Clothes are perfectly washed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    I love this washer; it has great washing options and customizations. It does a good job washing our clothes, bedding, towels and rugs. I did expect more from the app; I hate that you can start (or let’s be honest - restart) a load from the app. I don’t quite get the point of it if you still have to press the start button on the washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans well and does so quickly

    |
    |
    Posted .
    Owned for 8 months when reviewed.

    Great washer that’s easy to use. I would definitely recommend the model with the agitator over the other model. Cleans pretty quickly and does an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Quiet Washer

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    Awesome washer! The last Samsung washer we bought we didn't realize there was no way to turn off the alarm when it's done. This one has that basic functionality and it has made all the difference.

    I would recommend this to a friend

Shopping Assistant