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Customer Ratings & Reviews

Your price for this item is $699.99
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The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1590 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,590 reviews
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Love Love Love!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I have used the heck out my new washer and dryer, and put it through the wringer in the first week or two just so that if it did break, we could still return it. It didn’t give us any issues, and made doing laundry fun for me again. Not even an UE (uneven code) once, loaded with towels and heavy jeans my husband needs for work- I also love that it sends notifications to my phone when the washer/dryer cycle is done.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    One Slick Beast!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine! Lots of room in the tub! Very quiet. Lots of washing options. And very pretty to look at....Yes, for a washing machine! And it plays this amazing tune when it's done with the sycle that makes us smile.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Washer and Dryer Ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first washer I have ever bought on my own and I love it so much! I got the matching dryer and could not be happier. These machines are large capacity and of amazing quality. The delivery men were extremely professional and although they had to haul the machines up to the second floor, they had everything installed within 20 minutes. I was so impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and works great. Really large capacity. Great for big families!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer and dryer. Its so large inside i can wash my king comforter and sheets at once

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my new washing machine. Its so pretty and runs quietly. My machine sits right outside my bedroom door and im a night nurse so i start laundry as soon as i get home in the morning and right before i go to sleep for the day. I don't hear it run at all.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Absolute game changer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is AMAZING! My 20 yr old Maytag finally crapped out so i snagged this beauty. Absolute game changer. Clothes have never been cleaner/fresher. The quick wash option is clutch! 5 stars all day!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Perfect for the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This so far has been a good quality washer. Like the design and easy to use functionality. The sound reduction is amazing. You can't tell if the washer is running if you are in the laundry room. The app that his with the washer makes the option really simple and easy to select. Over all compared to other Maytag and LG washer I used this has been the best.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Bilal, I would like to thank you for your feedback on your new Samsung Washer. I know how important a good washer is and I am so glad to hear this unit is treating you well. We welcome you to our Samsung family and thank you for choosing us in your home. ^Brad Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Set

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    extremely dependable ! we’re constantly using this washer and dryer set with the family. crazy kids always getting dirty and a machine like this, always seems to do a great job

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Top Loaders

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love's these units. She didn't want a front loader. So I opted for this pair. The simplicity. The capacity. The price. All home runs. Thanks to the bestbuy delivery team. Definitely a satisfied consumer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re still in the first few weeks of using it but so far I love it! Very happy with this purchase! Self installation was easy, had both units installed in 15 minutes. Easy to use and am obsessed with the large capacity. It might seem like the cycles are longer than a typical washer but it makes up for the time in the dryer for sure. I’ve pretty much used this machine non stop since it got hooked up and it’s been doing great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is perfect size for my family use. Happy that I picked and purchase this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer performance

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the washer for several weeks. Does a great job washing. Love the look of the machine. Minimal noise. Nice choice of settings. I set the wifi without issue initially but it did go offline when power went out. I did have to remove and reconnect the wifi. Cycles seem to be much more efficient than my old whirlpool.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Sleek and sexy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My jeans have never looked so clean! This is an excellent washing machine, large load capacity to handle many bed linens at a time for my vacation rental cleans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so Good!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had this washer for about 2 weeks and so far it has performed well. I also have the matching dryer and drys everything on the first time. Nothing big but you must add Clorox 2 directly to the water itself instead of the liquid chlorine bleach compartment. At this time if you buy 3 Samsung appliances you get $275 off price of all three. The washer and dryer is $611 apeice and we got the Samsung 6.3 glasstop range with built in air fyer and top of line features for $763. Just a great deal for all three. The Smart thing app is so convenient and nice to have. You don’t need the app to use the appliances but a nice touch.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great capacity

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity washer, easily can fit a winter Cal King size comforter, pillows, or your favourite big plush toy that was longing for a bath :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance especially for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the set and they both work great! My clothes smell and feel cleaner. They are DEAD quiet, I am talking like my bedroom is the next room over and I can’t hear them. The app is POINTLESS. You cannot start your washer nor dryer from it, just change the settings then it prompts you to press start on the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing wash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is amazing so far I am happy with it. Doesn’t make a load noise and it has to connect with Wi-Fi

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. Particularly enjoy the app which even lets you know what stage its in or if the load is not balanced.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer performance

    Rated 4 out of 5 stars

    Great washing experience so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a good product, easy to use, runs quietly and everything we have washed comes out clean and almost dry. Only complaint - but this is due to color we chose- the darker colors shows upper tub plastic scratches from things that are rested on it temporarily, like the laundry basket or metal items like zippers being put in or taken out

    I would recommend this to a friend