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Customer reviews

Rating 4.6 out of 5 stars with 1591 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,591 reviews
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    The best Washer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment we have ever made. This washer takes larger loads than the one we had before. Also, it finish faster.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Washer performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capacity is good for 4 member family, washes well given the multiple options and makes less noise

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I appreciate you sharing your positive experience! I am so glad you like your new washing machine! You are the best! ^Shay Samsung

  • Pros mentioned:
    Noise level, Washer performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had Whirlpool, which hasn't worked properly from the very beginning (even after two service appointments). The purchase, deliver, and setup by Best buy for this Samsung machine was fast and hassle-free. It is very quiet, does a very good job washing and wringing out clothes. The song at the end of the wash cycle is a bit long, but hasn't bothered us so far - kids love to dance to it :)

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Washer is a washing

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was packaged like a washer machine, it works like a washer machine. Solid product. Also the install team were great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very large and easy to use. I can load everything I need and get it so clean and soft. Really quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Best set so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month and my set is the best I have ever had. Still learning but I can actually say I enjoy doing laundry. Love the smart app feature letting me know the cycle is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best purchaseRVER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product.... Its silent and I dont regret purchasing this.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent, has many options. Only downside is that it is very deep and it's difficult to reach the clothes, but I manage

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great won’t ever buy a front load again. Love the capacity

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. High tech yet easy to use. Installef quicklyby Best Buy with great service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall amazing purchase with great performance as expected with Samsung. Recommended! You cannot go wrong!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    10//10 recommend⭐️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the washer for a month now and have had no problems, it’s pretty quiet and does a great job washing my clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's beautiful, quiet, and can handle bedding and more in a single load. I have no regrets with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think the washer would Look so nice. So far it has got the job done and I’m happy I went with this washer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer! Very ease of use and an exceptional quality.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    A lot of options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do really like the capacity this has without the center piece. I’m getting used to all the settings, but it seems to be good.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 4 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! We decided to get a new washer and dryer, instead of buying used, and it really is the way to gonif you can afford it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I can load it up with a king comforter and great for a big family.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Washing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the old washing machines. It takes forever to finish a load of clothes in the new ones. This one is better than most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE OUR SAMSUNG WASHER!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might sound the same as my dryer review but me and my wife are obsessed with our washer and dryer, possibly the best ones we have ever owned and goes great with our new house! so many features, connects to wifi so it can tell you when loads are done, and you can wash giant blankets without issue. I love it. I also want to give Best Buy props again, the delivery was absolutely insane. the guys arrived, carried both upstairs and hooked up everything in less then 10 minutes. crazy cool!

    I would recommend this to a friend