Customer Ratings & Reviews
- Model:
- WA52A5500AC/US
- |
- SKU:
- 6529817
Customer reviews
Rating 4.6 out of 5 stars with 1591 reviews
(1,591 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have just had it for a couple of weeks, but are loving it.
This review is from Samsung - 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 3 out of 5 stars
It's Okay - that is all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is meh. I had a throw blanket and super lightweight bed blanket in machine. Once done, I had to run them separately through spin cycle. My 25 year old Kenmore just gave out and that machine was a workhorse. For light loads, the Samsung works fine.
This review is from Samsung - 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are happy to see your review, eyo116.
We know how refreshing to wear clean clothes.
To make your laundry experience better, I have shared a helpful link below.
Get cleaner clothes with your Samsung washing machine.
https://www.samsung.com/us/support/answer/ANS00084866/
Clothes are not clean after using the Samsung washing machine.
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Also, you can check the right cycle, settings, and features on the link below.
https://www.samsung.com/us/support/answer/ANS00061937/
The best laundry load size for your Samsung washing machine and dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
You can check the model's user manual about the fabric care chart on pages 66-67.
https://downloadcenter.samsung.com/content/UM/202303/20230316134036296/WA7300A-AD_UM_DC68-04037N-03_EN_MES_R.pdf
If you have inquiries and needs further in the future, please contact us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145653882, which will help our team pull up your information.
^Rainly
- Pros mentioned:Capacity, Noise level
Rated 4 out of 5 stars
Great Washer. Great Capacity. Quiet with chime off
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Washer. Great Capacity. Quiet with chime off
This review is from Samsung - 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White
I would recommend this to a friend Rated 4 out of 5 stars
No quite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as quite as a Bosch. Tub is really deep. Lots of options to play with.
This review is from Samsung - 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely, love it! Looks Amazing, and works even better!
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
Washing Machine in black
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Going on 3+ months with this machine and its really nice, large tub, clothes get nice and clean, an improvement from my old front loader. Surprisingly quiet. Only issue is if you're short like my wife around 5'3' or less, its tough to reach deep into the tub, no issues for me I'm 6'1".
This review is from Samsung - 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friend Rated 5 out of 5 stars
Life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and roomy My life saver do a lot at a time Wow
This review is from Samsung - 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friend- Pros mentioned:Washer performance
Rated 4 out of 5 stars
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second Samsung washer I’ve owned (the other model is at a previous house I’ve lived in). I like the soft shut on the door and the size of the bin. It perfectly fits my sheets and towels. I am concerned with the sound it makes while rinsing though. If it persists I will have to call maintenance.
This review is from Samsung - 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White
I would recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it . Very simple to use. Love to use the app on it.
This review is from Samsung - 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice product. I am happy it has a speed cycle.
This review is from Samsung - 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Good buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Still trying to figure out all the knobs lol
This review is from Samsung - 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my samsung washer love the smart things feature
This review is from Samsung - 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Best washer I’ve ever owned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about it! Best washer I’ve ever had.
I would recommend this to a friendRated 5 out of 5 stars
Amazing washer!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing washer! No complaints clothes feel so clean!
This review is from Samsung - 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friend- Pros mentioned:Capacity
Rated 4 out of 5 stars
Not a bad washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer. Can take large loads of laundry. Has good Wi-Fi apps to tell you when your load is done or change settings. I chose top loading washer because of constant cleaning of front loading seals and leaving door open to air out. Less maintenance is better. So far it a very good washer
This review is from Samsung - 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White
I would recommend this to a friend Rated 3 out of 5 stars
Auto-sensing is Grap, if it can’t auto-shift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machines working but due to auto-sensing, whenever the weight shifts, due to the clothes being wet. the machine beings playing this chirping sound and it won’t stop until you remove all the wet clothes and then put it back in..
This review is from Samsung - 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Let us work together to ensure that your washer will work properly.
Calibrating the washer ensures that the settings will match the specific load size and fabric being washed.
Please see the "Run calibration (recommended)" section on page 30 of the user's manual.
Manual:
https://downloadcenter.samsung.com/content/UM/202303/20230316134036296/WA7300A-AD_UM_DC68-04037N-03_EN_MES_R.pdf
Below is the list of sounds your washer makes. Please listen to each sound to identify the closest sound you hear from your washer, then follow the steps to fix it. We also recommend you watch the entire video.
Samsung washing machine is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145856135 to help our team pull up your information.
Have a great day.
^Aloe
Rated 4 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is goodddddddddddddddddddddddddddddddddddd
This review is from Samsung - 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friend- Pros mentioned:Capacity, Ease of use
Rated 4 out of 5 stars
Samsungv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extta latge capacity with lots of easy to ise features
This review is from Samsung - 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friend Rated 5 out of 5 stars
Great purchase so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no issues. The features are pretty cool. And the water saving feature is great.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the washer, gentlemen that delivered it were very professional and knowledgeable.
I would recommend this to a friend



















