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Customer reviews

Rating 4.6 out of 5 stars with 1591 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,591 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have just had it for a couple of weeks, but are loving it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Okay - that is all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is meh. I had a throw blanket and super lightweight bed blanket in machine. Once done, I had to run them separately through spin cycle. My 25 year old Kenmore just gave out and that machine was a workhorse. For light loads, the Samsung works fine.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are happy to see your review, eyo116.

      We know how refreshing to wear clean clothes.

      To make your laundry experience better, I have shared a helpful link below.

      Get cleaner clothes with your Samsung washing machine.
      https://www.samsung.com/us/support/answer/ANS00084866/

      Clothes are not clean after using the Samsung washing machine.
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Also, you can check the right cycle, settings, and features on the link below.
      https://www.samsung.com/us/support/answer/ANS00061937/

      The best laundry load size for your Samsung washing machine and dryer.
      https://www.samsung.com/us/support/answer/ANS00080262/

      You can check the model's user manual about the fabric care chart on pages 66-67.
      https://downloadcenter.samsung.com/content/UM/202303/20230316134036296/WA7300A-AD_UM_DC68-04037N-03_EN_MES_R.pdf

      If you have inquiries and needs further in the future, please contact us via the following options below:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145653882, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Great Washer. Great Capacity. Quiet with chime off

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer. Great Capacity. Quiet with chime off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No quite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as quite as a Bosch. Tub is really deep. Lots of options to play with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely, love it! Looks Amazing, and works even better!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washing Machine in black

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going on 3+ months with this machine and its really nice, large tub, clothes get nice and clean, an improvement from my old front loader. Surprisingly quiet. Only issue is if you're short like my wife around 5'3' or less, its tough to reach deep into the tub, no issues for me I'm 6'1".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and roomy My life saver do a lot at a time Wow

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 4 out of 5 stars

    Great machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Samsung washer I’ve owned (the other model is at a previous house I’ve lived in). I like the soft shut on the door and the size of the bin. It perfectly fits my sheets and towels. I am concerned with the sound it makes while rinsing though. If it persists I will have to call maintenance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . Very simple to use. Love to use the app on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice product. I am happy it has a speed cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Still trying to figure out all the knobs lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my samsung washer love the smart things feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer I’ve ever owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it! Best washer I’ve ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer! No complaints clothes feel so clean!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Not a bad washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. Can take large loads of laundry. Has good Wi-Fi apps to tell you when your load is done or change settings. I chose top loading washer because of constant cleaning of front loading seals and leaving door open to air out. Less maintenance is better. So far it a very good washer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Auto-sensing is Grap, if it can’t auto-shift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machines working but due to auto-sensing, whenever the weight shifts, due to the clothes being wet. the machine beings playing this chirping sound and it won’t stop until you remove all the wet clothes and then put it back in..

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Let us work together to ensure that your washer will work properly.

      Calibrating the washer ensures that the settings will match the specific load size and fabric being washed.

      Please see the "Run calibration (recommended)" section on page 30 of the user's manual.

      Manual:
      https://downloadcenter.samsung.com/content/UM/202303/20230316134036296/WA7300A-AD_UM_DC68-04037N-03_EN_MES_R.pdf

      Below is the list of sounds your washer makes. Please listen to each sound to identify the closest sound you hear from your washer, then follow the steps to fix it. We also recommend you watch the entire video.

      Samsung washing machine is noisy.
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145856135 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is goodddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Samsungv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extta latge capacity with lots of easy to ise features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues. The features are pretty cool. And the water saving feature is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer, gentlemen that delivered it were very professional and knowledgeable.

    I would recommend this to a friend