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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1591 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,591 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    It is so quiet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quiet! So far we like it, only about 20 loads so far. Lots of settings to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart washer machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer machine that I ever bought smart features and good cleaning

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Decent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and it works well. I would recommend to anyone looking for a washer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and looks great! Love all the extra features but I love the size of the tube the most because we are a family of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this unit. Large drum can hold very large loads which is great for our family. Numerous settings is great for whatever you are washing. I also love the delay end function. This is great if you want to throw a load of laundry in before bed but don’t want wet clothes sitting in the drum all night. Also, my wife is very short and still has no problem reaching the bottom of the drum to remove clothing. Overall very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! Super easy to use and easy to connect to the wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this set so much. I would highly recommend this instead of a front loader.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Samsung washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer works great. Great customer service thank you Best Buy and your employees

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is state of the art...and it cleans clothes too! :) Quiet and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love ! I have plenty of room to wash my queen size comforters .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, very quite which is a plus. Large number of cycle selections

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Good Unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit that works well and look good, glad we made this choice.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Great set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this set. We bought both the washer and dryer and they work so well.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best Buy…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great efficient product. So far it has been great and would recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More housework, less weight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer died R.I.P. Maytag. We got a Samsung to match last year’s dryer. Love it, love it. My shrinking mom has to have help getting to the bottom of the tub (in her prime she was barely 5’ at 77 maybe 4’9”). I think I just became the official laundress for the family again. Fine by me. I get out my anger and do a workout without thought while I do housework.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Tons of capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than my previous washer. Huge capacity. Cut 3 loads down to 1.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High tech but easy to use. Very nice unit. We’re very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is fantastic. It is so quiet even during spin cycle. Tit washes clothes very fast.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Kurt, congratulations on your new Samsung Washer. I am so glad to hear the unit is treating you well. We thank you for choosing Samsung and being a part of our family. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! It holds so many clothes, and bedding! Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. I can hook up to my phone to start washer if i forget clothes

    I would recommend this to a friend