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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1591 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,591 reviews
  • Rated 5 out of 5 stars

    Nurse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we really like our new Samsung washing machine. We used to have a front loader, but are glad we switched back to this top loader model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my favorite washer machine, clothes come out very clean even as an impeller. Solid value. Reliability cannot speak to at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it’s job well and fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is good for the price . I bought it not that long ago so can’t speak for the longevity but I can say that it does it’s job good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing product. This washer machine has perfect wash cycles which makes it convenient to use. I highly recommend purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great DUO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machines! I got both the washer and dryer. I was a bit nervous because people were saying that they did not like them. But they work great!! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish and Sleek

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer machine. This is the best investment I bought. It’s sleek and stylish and I love that I can monitor it on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turbo Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Washing Machine. It's a great product that also allows for connectivity to Alexa. The app is a little spotty but the machine works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this Samsung washing machine. It will even tell you on your phone and tv when the wash is over. It’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung 5.2cu ft larger capacity is wonderful. I love the connection with my smart phone and the laundry "recipe". I would recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart washing machine. Takes less time to wash loads and has multiple settings to use to maximum efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung products are great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking to buy a new washer for our new house. We decided to go with samsung sine we could connect to samung smart things. So far so good!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Damage the thin fabric

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that I have only used it three times, out of two loads, there are sever fabric damages with shirts and pants of thinner material. I never had this issue with the front load. Now I am really regret that i chose the top load kind.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clothes Are Clean!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been working great. We upgraded from a very old unit left behind by previous owners. Nice to have so many customizable settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a lot of clothes through the week and this absolutely takes care of them all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this washer. I am amazed at the technology Samsung has put into this washer. You definitely cannot go wrong with this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy total tech did a professional service that I will recommend and take.The washer is doing a good job and haven’t seen any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic washer and dryer set! We’ve always been big Samsung fans and our old set lasted over 8 years!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Andrews, I would like to congratulate you on your choice for our Samsung Washer and really appreciate you pausing your day to share your review. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for a reasonable price. The staff were very friendly and kind. Installed in less than 30 min. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat bang for your buck for the size !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 12 year old Samsung front loader ! Love how this washes my king sized comforter and forgot how clean clothes so post to smell ! Lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking washer, not quite at all as mentioned in the details, little too big. Takes too long. Overall results. Nothing extra special for the price I paid

    No, I would not recommend this to a friend