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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1591 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,591 reviews
  • Rated 4 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery had to be rescheduled Delivery men were excellent Customer service reps were very poor and unprofessional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all of the features. Energy efficient. Nice chime to let you know when the clothes are done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer Dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Washer and dryer combo. Easy to set up.. works amazing, huge washing drum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've enjoyed my purchase. Machine works as I expected the staff was professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung top load

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I've made this year and at a good price on Black Friday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung smartwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this smart washer.cleans really good very user friendly and the design is uust perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine! It connects to my phone and other devices to let me know the progress of my wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but worth it!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer, love how I can use the app with it too. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great samsung product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent washing machine, works great and lets you know when you have to run a self cleaning cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pay for what you get

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this dryer for my wife she loves it Looks nice wish it had a led light in it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    P.o.s

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this maybe 2 years just broke don't recommend.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this washing machine. I love it, also love the brushed black color.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute TERRIBLE buy! Also, don’t purchase Best Buy total tech because they WON’T honor it! Waste of money and terrible business.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer ... so many options ... never thought i would be so happy about a washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super useful and efficient large load washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome top load washer that allows a family to wash king sized comforters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacment to a matag only draw back so far is the when using got water it steams up top glass and screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this and the matching dryer. I love them best washer combo I’ve had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer We picked it ip at the warehouse as we needed it Asap. It was so easy and quivk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great washer. We love it so much better than the maytag we had. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the different modes and the fact this dryer is Wi-Fi enabled! Great upgrade

    I would recommend this to a friend