Customer Ratings & Reviews
- Model:
- WA52A5500AC/US
- SKU:
- 6529817
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.
This summary was generated by AI based on customer reviews.
Great and well worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great very pleased with my purchase. Looked around and Best Buy had the best deal and selection
I would recommend this to a friendHORRIBLE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an absolute TERRIBLE buy! Also, don’t purchase Best Buy total tech because they WON’T honor it! Waste of money and terrible business.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you telling us about your experience. Let's help you, Deontre.
We would personally love to speak with you to gather more information about the washer so we can better assist you.
Kindly contact our Support Team via the links below so we can better assist you with this:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147523111, to help our team pull up your information.
Have a great day!
^Chrystel
Fresh and clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to wash queen sized comforters, no problems working the new machine
I would recommend this to a friendGreat washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and price! Definitely recommend to friends and family
I would recommend this to a friendGreat washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fabulous machine it does everything it says and then more.
I would recommend this to a friendGreat washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like so far ! Good for high work load !! I like the Wi-Fi opting
I would recommend this to a friendWorks great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and the features are a great bonus, all for a reasonable price.
I would recommend this to a friendExcellent Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE IT !! This Washer is smarter than I am !! It has everything you could want in a washer.
I would recommend this to a friendGreat Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was exactly as picture, delivered and installed on time. Absolutely worth the price.
I would recommend this to a friendGreat product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what I was looking for! Great design and perfect for my home.
I would recommend this to a friendGood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. It is huge and can fit a lot of clothes. Not compatible with WIFI 5 GHZ FREQUENCY. ONLY 2.5
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I was looking for. Excellent pricing and as always Samsung Is the best
I would recommend this to a friend- Pros mentioned:Ease of use
Washer Lacks Quality- broke in less and a year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased November 2021 and initially loved this washer. It’s easy to use and has great functions. However, here we are less than a year old and the washer won’t work. It turns on, but you can’t run any loads or change any settings. It’s great that the machine comes with a warranty, as it should, But I ask what is the point of a warranty when it takes 2 weeks for someone (Samsung has farmed the ticket out to) to come even look at it, not necessarily fix, just look at it. Disappointed to say the least. Go with GE- my dryer is still going strong 8/9 years later; and the washer (replaced by this thing) went a good 7/8 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Alias,
Thank you for your review. We understand that this situation is difficult since the washer is a home appliance that is used regularly to clean laundry.
We always value customers who are keen to give us their reviews. I will sure to pass on what you have mentioned to our managerial team as we work on a firmware update within the next few days.
I have also shared a Samsung link below that can help address any error code that you may receive because of the software update.
Samsung washing machine information and error codes:
https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code
Should you need more assistance, please feel free to get back to us via the following options for faster action:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide them this number 1144870447 and it will help our team pull up your information.
Leo
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love it! I wish the wireless capabilities allowed us to start the washer.
I would recommend this to a friendLarge drum and several settings to chose from
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the large drum and several settings to chose from. Very nice looking set.
I would recommend this to a friendMs D
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size for large loads I love all the different settings and choices
I would recommend this to a friendGood one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Runs well and it is huge on the inside. So far so good as washing machines go!
I would recommend this to a friendWasher and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase, delivery was on time with friendly customer service. Thanks
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Cutrano, congratulations on your new Samsung Washer and thank you for taking the time to share. We are glad to hear you are happy with your machine and welcome you to our family. Thank you for letting us be the trust brand for your home. ^Brad
Great service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer looks and works great. Sales and delivery persons were pleasant and professional.
I would recommend this to a friendWasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer. Large drum for large loads. Machine runs quiet.
I would recommend this to a friend