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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1591 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,591 reviews
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the champagne color, works great and is wifi enabled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my purchase. Many washing options and so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase, delivery was on time with friendly customer service. Thanks

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Cutrano, congratulations on your new Samsung Washer and thank you for taking the time to share. We are glad to hear you are happy with your machine and welcome you to our family. Thank you for letting us be the trust brand for your home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer looks and works great. Sales and delivery persons were pleasant and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome new machine. Works like a charm, worth every penny!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the one without the agitator in the middle is the better machine, but this one is pretty nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds expectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is beautiful. It works very well and I love that the lid is so lightweight!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is amazing, the best in the world, it leaves clothes almost dry...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy laundry

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is very economical for the product and fast delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific washing machine! I love all the features of this washing machine!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super pleased with this washer ! From extra small to extremely large loads all are clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient, love that I get alerts about the cycles on my Phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart washer helps determine how the clothes are washed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll review when I have has opportunity to use the product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great except for WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this washer is great but I have had some trouble with the smart features. It won’t stay connected to WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the machine for over a month, really happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Geeks were very professional. I am fully satisfied with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing for large family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been amazing product. Would Recommend to everyone who has a lot of laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want a plain color and this was perfect. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING WASHER TRUST ME BUY THIS ITEM SO SLEEK SO GOOD WASHES CLOTHES PERFECTLY.

    I would recommend this to a friend