Customer Ratings & Reviews
- Model:
- WA52A5500AC/US
- SKU:
- 6529817
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.
This summary was generated by AI based on customer reviews.
Awesome Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as an open box, great deal! The tub is gigantic.
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product i love that i can do things from my phone.
I would recommend this to a friendHumblyHappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good. Clothes smell fresh. So far so good. Lots of options or settings.
I would recommend this to a friendWashing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job it was designed to do. A little pricey.
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and quality is great. The dryer reminds me when the clothes are done
I would recommend this to a friendSamsung Top load Washer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with the new washer, thank you very much.
I would recommend this to a friendThe perfect washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer works great, no issues so far would recommend to everyone
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Love the options. Drum is big enough for a king size comforter
I would recommend this to a friendAppliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatly satisfy with my purchase . I would recommend Best Buy for appliance products
I would recommend this to a friend- Cons mentioned:Spin cycle
Horrible!!!!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this about a week and nothing but trouble. Half the wash settings won’t even pull the detergent and the settings that will don’t spin dry the laundry so everything is left soaked. I’ve reached out to Best Buy and they referred me to Samsung. Been three 3 weeks still can’t successfully do laundry and it’s barely a month old!!! This should have been free replacement!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Iceboxinc,
We apologize that your experience with the washer was less than ideal. We appreciate all observation that helps us understand how to improve our products and services. Thank you for taking the time to leave this review.
Your washing machine's dispenser is located in the detergent drawer and dispenses detergent, bleach, or fabric softener at the proper time during the cycle so your clothing and other items come out clean. If the cycle ends with a drawer full of water or the other things you've added, like detergent or softener, or if the stuff you add drains out of it immediately, there are a few things you can do to solve the issue.
Dispenser drawer issues in Samsung washing machine https://www.samsung.com/us/support/troubleshooting/TSG01207154/
Calibration mode should be used right after installing your washer, when you adjust your washer, and when you feel that the weight detection (and amount of water per cycle) is inaccurate. Periodically performing this task only takes a few minutes. Before calibrating your washing machine, ensure it's nice, secure, and positioned where you want it.
Install a Samsung washing machine in your home / Calibrate your washing machine
https://www.samsung.com/us/support/answer/ANS00051342/
When you do laundry, you should consider the weight of each load you wash to get the best results. Both heavy and light items can overload your washing machine and dryer. In addition to reducing the cleaning performance, overloading your washing machine or dryer can cause other problems. Thus, you'll need to add clothes and other items in the best way possible. Please see the link below.
The best laundry load size for your Samsung washing machine and dryer
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (GCIC) when you message us to help our team pull up your information.
Have a great day.
^Charles
Awsome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing washer couldnt asl for more in one kther then folding my laundry for me
I would recommend this to a friendGreat delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were great and they did a wonderful job with delivery
I would recommend this to a friendWashing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good it’s been a months and doing great work
I would recommend this to a friendWasher/dryer combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as part of a set. Louder than expected, but I still like it.
I would recommend this to a friendSamsung Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Large Tub!! I would definitely recommend this product.
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy, works well. Has a lot of different options
I would recommend this to a friendLaundry
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was awesome i love my samsung washer and dryer
I would recommend this to a friendSamsung Large Capacity Smart Top Load Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent! Self programmable with the push of a button.
I would recommend this to a friendPerfect Transaction
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect transaction excellent machine best price unparallel customer service
I would recommend this to a friendWasher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung smart washer is great it has a lot of nice features
I would recommend this to a friend