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Customer Ratings & Reviews

Your price for this item is $494.99
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The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1591 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,591 reviews
  • Rated 4 out of 5 stars

    Wash, Wear, and Win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the many wash cycle options, the agitator-less wash operation, and the soft-close clear lid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent wasshing machine should have the dryer to match

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of equipment.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of equipment. Great piece of equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash Days lazy Days

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my purchase glad I got for a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service. The equipment fulfilled my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, Love, Love my washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great washing cycles to choose from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what its supposed to. Lots of different options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great item Best Buy outdid themselves wow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase we’ve made in a long time! Very happy with it!

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 3 out of 5 stars

    Functional washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my size 5’2 is too deep for me. I wasn’t able to reach down.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, thank you for taking the time to share your feedback with us and bringing your concerns to our attention. Please know that we make every effort to manufacture quality products, and your feedback does not go unnoticed for continuous improvement. If you have any additional concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144050145) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchasing decision. Pleased with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product! Will definitely recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is ok it just takes a long time for each load to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. It works very well... Wash quick Extra load

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super efficient washing machine. Love the pre treatment spout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best appliances of 2022

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love this set!!!!I would buy this again and again……

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spray jet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a very useful spray jet! Makes life easier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    111111111111111111111111111111111111111111111111111111111

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes doing laundry fun!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this washer, and the color is fabulous!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and faster high quality I love it Samsung brand

    I would recommend this to a friend