Customer Ratings & Reviews
- Model:
- WA52A5500AC/US
- SKU:
- 6529817
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.
This summary was generated by AI based on customer reviews.
Good to buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with compatible cost. Delivery was quick and professional so quickly.
I would recommend this to a friendAll technology not enough quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The washer ended up having an issue after 2 months and stopped dropping liquid soap even tho we would fill it up or check it before hand , the dryer is good but I hate the sensor , I can’t even dry my comforter because as soon as it detects the whole thing hot it stops the dryer and ends the cycle I had to put my comforter in 5 times the other day just for it to only run for 5 min each time and end the cycle over and over , it’s annoying dealing with this typa stuff
No, I would not recommend this to a friend- Pros mentioned:Noise level, Washer performance
Pleased
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer! Its so quiet and gets my clothes really clean. Love the many washing options.
I would recommend this to a friend Retired
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had for brief time, but I’m satisfied so far. The washing machine is very roomy and very quiet.
I would recommend this to a friendGreat product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product , fast delivery and installation! Definitely will recommend this to my friends
I would recommend this to a friendWasher
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washer got it on sale. Delivery people very friendly and punctual.
I would recommend this to a friendLove my washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and does a great job. Im short and able to reach the bottom
I would recommend this to a friend- Pros mentioned:Noise level, Washer performance
Nice washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice washer and quiet. Clothes were nicely washed and rinsed.
I would recommend this to a friend Love!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just received our new washer, and dryer in the champagne color which is more like a taupe. We absolutely love the set so far! The delivery drivers were great!
I would recommend this to a friend- Pros mentioned:Capacity, Noise level
Great Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. It works great, is quiet and large enough for us.,
I would recommend this to a friend Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I would recommend to any one looking for a washer.
I would recommend this to a friend- Pros mentioned:Noise level, Performance
Great purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color! Love the efficiency and not too loud.
I would recommend this to a friend Samsung Washer and Dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product arrived on time and has been a great machine so far.
I would recommend this to a friendSamsung Washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and great looking. Perfect for us. And great price.
I would recommend this to a friendSamsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer…kinda loud cycle. Last Samsung was junk…hoping this one is better long term.
I would recommend this to a friendI like Samsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this machine in three days the machine work very good
I would recommend this to a friendSamsung washer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new washer! It fits perfectly in my laundry room!
I would recommend this to a friend- Pros mentioned:Capacity, Ease of use
Great Machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine with lots of room. Very easy to use.
I would recommend this to a friend - Cons mentioned:Balance
Things aren’t what they should be
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Somewhat ok, has issues not coming “off balance” when there really isn’t to much inside of it. Overall I think a fair price would have been $499.00, for the price it is, I would expect a more capable and efficient machine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you posting a review, RyanP.
Your washing machine may shake, move, and make noise while spinning.
This can happen when the four washing machine legs are not all making secure contact with the ground, or if a large bulky item or a huge amount of laundry is in the washing machine.
You can check the troubleshooting guide below about the Samsung washing machine shaking.
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Here's a video link: https://www.youtube.com/watch?v=ywOrH59K9Rw
You can also check the model's user manual link below on page 58 about noise and vibration and pages 26-27 about the steps to level the washer.
https://downloadcenter.samsung.com/content/UM/202303/20230316134036296/WA7300A-AD_UM_DC68-04037N-03_EN_MES_R.pdf
I have provided related Samsung links below.
Install a washing machine in your home.
https://www.samsung.com/us/support/answer/ANS00051342/
Best laundry load size for your Samsung washing machine and dryer.
https://www.samsung.com/us/support/answer/ANS00080262/
Cycles, settings, and features on your Samsung washing machine.
https://www.samsung.com/us/support/answer/ANS00061937/
If you have inquiries and needs further in the future, please contact us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145629728, which will help our team pull up your information.
^Rainly
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this unit, good brand, good quality,
I would recommend this to a friend