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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1590 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,590 reviews
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Washing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the old washing machines. It takes forever to finish a load of clothes in the new ones. This one is better than most.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great washer with many great smart features. I love the notifications on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our washer. It has every option you need. It has a WiFi feature that alerts you when you load is finished so you know to get your clothes out or call home to let the hubby know! We like how sleek the black finish is and the glass top to see inside. Our whites wash up so well, so happy we decided to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a large family, this washer works great. I love the app showing how long it takes before the load finishes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wouldn’t trade it for the world!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I’ve ever used!! Large enough for comforters and weeks worth of clothes! !!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is nice n big works excellent I’m able to wash extremely big loads of clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought I would need a smart washing machine still dont. Comes in handy Love it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    LG 5.0 top load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My clothes feels clean and smells very fresh! I highly recommended this 5.0 LG top load washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE OUR SAMSUNG WASHER!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might sound the same as my dryer review but me and my wife are obsessed with our washer and dryer, possibly the best ones we have ever owned and goes great with our new house! so many features, connects to wifi so it can tell you when loads are done, and you can wash giant blankets without issue. I love it. I also want to give Best Buy props again, the delivery was absolutely insane. the guys arrived, carried both upstairs and hooked up everything in less then 10 minutes. crazy cool!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very easy to use! Very convenient when your in hurry. You can make the time shorter.

    I would recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 5 out of 5 stars

    Go buy you this washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer it has music tones to it ,it wash good n you can tell if its on..love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and install. Self-explanatory to connect with Wi-Fi and Samsung Smart Things

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Smart Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 5.2 cubic feet Samsung top loading washer after owning a front load washer. I wanted to avoid getting mold on the rubber gasket, so I decided to buy the top loader. Now I wash 2 king size sheets and some other items with room to spare. It's a smart washer and I programmed the app. on my iPhone. This washer makes washing my clothes an enjoyable experience! Thank you Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new smart features, the dryer learns how each load is washed and sets itsel accordingly

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Washer performance

    Rated 5 out of 5 stars

    Super Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer. We left our 4 year old washer and dryer when we sold our home and I was a bit sad because I thought they were the bees knees until I got these new Samsung products. Love them! Capacity is wonderful and idk how but it washes whites on the regular setting wonderfully without having to choose the white setting and extra hot water/time. Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect washing machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is perfect. Just as described. Easy purchase and easy pick up at the location. Washing machine works perfect. Item looks and performs like brand new. Best Buy does a wonderful job at describing the conditions of their open box product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer on sale to replace our old one. Worth every penny. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Money well spent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washing is a lot quieter than my last Samsung washer. It also has more controls that let's me lengthen or shorten my wash loads to my liking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good i reqlly recommend ithah is so easy to use as well

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really good Washer and super quiet!!!!! Alway’s loved Samsung Brand’s!!!!!

    I would recommend this to a friend