Customer Ratings & Reviews
- Model:
- WA52A5500AW/US
- SKU:
- 6529822
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Balance
Huge Capacity
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size. I can wash my blankets with plenty space. If the clothes or blankets shift and throw off the balance the washer will stop to allow u to rebalance preventing damage to the washer.
I would recommend this to a friend - Cons mentioned:Spin cycle
Leaves clothes damp.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine but it doesn’t spin good enough. It leaves clothes a little damp which takes longer to dry and we don’t have time keep pressing the additional spin after every load.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Let me assist you in getting the washer back on track, AleidaM.
To resolve issues with your washer, please follow the link, hyperlinks, and watch the instructional video. If the problem persists after completing the recommended steps, click on "NO, I NEED MORE HELP" for further assistance.
Samsung washing machine won't spin or won't stop spinning https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Please see additional information on page 60 of the manual under the "Load is wet at the end of the cycle" section.
Manual
https://downloadcenter.samsung.com/content/UM/202306/20230630150219225/DC68-04037N-04_IB_WA7300A-AD_EN_MES_R_230628.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146035360) to help our team gather your information.
Have a great day.
^Charles
Great washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this washer, i got a great deal in store !! It works great, has many options for washing. Samsung washers have been good to me so i hope this one lasts me a long time too
I would recommend this to a friendNice Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really BIG washing machine. The washer is not "Super Speed" as most loads take over 1 hour whereas my old front load took 46 minutes. Also the spin cycle does not spin out the clothes as dry as my old front load. It is very quiet and does not vibrate at all. Love color!
I would recommend this to a friend- Pros mentioned:Noise level
Samsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be happier excellent quality, super quiet huge drum.
I would recommend this to a friend - Pros mentioned:Noise level
Runs Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer runs very smooth and quiet. No complaints...
I would recommend this to a friend - Pros mentioned:Performance
Nice and big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this machine especially for the size. Easy to dump a big load directly into the top rather than stuff from the front sideways in a front loader. I think some of the extra features I looked for maybe overrated since end up not using them.
I would recommend this to a friend - Pros mentioned:Capacity, Washer performance
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Large load capacity, cleans well, and love the different options available. If I had to be picky, the design of the detergent dispenser could be better however it does the job and is not a big issue. Overall, a great purchase.
I would recommend this to a friend - Pros mentioned:Capacity
Great Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great holding capacity and clothes come out fresh and clean!
I would recommend this to a friend Whatch Machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In general is Good Machine, the water level is problematic
I would recommend this to a friend- Pros mentioned:Capacity, Washer performance
This thing is huge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love this washer! Super large capacity. Able to wash my California king comforter and sheets in one load. Clothes come out clean!
I would recommend this to a friend In the honeymoon phase.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When from an LG front load that blew through three pumps in just over five years, back to a top load machine because my wife said the LG always had a damp odor about it. Has some decent features, time will tell if it holds up
I would recommend this to a friend- Cons mentioned:Balance, Depth
Nice washer but very deep
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer but it does not do well with anything that makes it even slightly unbalanced. It’s also so deep that at 5’6” with long arms, I need to stand on my top toes to get the items out of the bottom of the washer.
I would recommend this to a friend - Pros mentioned:Washer performance
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space. Can connect to your phone. Self-cleans
I would recommend this to a friend - Pros mentioned:Performance
Samsung Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Looks great in the space. Works good!
I would recommend this to a friend Great so far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was quick and friends as they delivered and installed my new washing machine. Washer is great with built in water facet in the machine. I love the speed cycle. It does a while load in under an hour! It is the deepest washing machine I have ever owned. I am 5’7”. I can barely reach the bottom.
I would recommend this to a friend- Pros mentioned:Capacity, Washer performance
Very nice washing machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washing machine. The washer is nice and big so I only have to do laundry once a week. Has alot of choices to choose from. My clothes always feel clean and smell nice,
I would recommend this to a friend - Pros mentioned:Capacity, Washer performance
Me encanta
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me encanta la capacidad mucha ropa a la vez y la deja muy limpia. Lo único es que si mides 5 pies nesecitaras un banquito para alcanzar a sacar toda la ropa del fondo.
I would recommend this to a friend The bomb washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awesome! I love how it was so easy to download the app! The apps let's know when the load is complete,no more forgetting the clothes in the washer and to restart! I can select different options from my phone and start the wash from my phone!
I would recommend this to a friendOops I’m too short
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful washer/dryer combo but I have to replace them because I found out I’m too short to reach the clothes in the bottom of the washer. Have already found a new combo but front loading this time and am awaiting delivery.
I would recommend this to a friend