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Customer Ratings & Reviews

Your price for this item is $629.99
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Customer reviews

Rating 4.6 out of 5 stars with 1591 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,591 reviews
  • Rated 5 out of 5 stars

    Wireless notifications!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the connectivity! I used to set timers when trying to get through laundry and now it alerts me when its done. I can also view where it is in the wash cycle at any time! I cant wait to get the dryer to match!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was quick and friends as they delivered and installed my new washing machine. Washer is great with built in water facet in the machine. I love the speed cycle. It does a while load in under an hour! It is the deepest washing machine I have ever owned. I am 5’7”. I can barely reach the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This washer holds so much!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it about a month, and have really liked it. My seem cleaner and smell fresher than they did with my old washer. I love that it has a spout in the machine, as I do not have a sink in my laundry room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The bomb washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome! I love how it was so easy to download the app! The apps let's know when the load is complete,no more forgetting the clothes in the washer and to restart! I can select different options from my phone and start the wash from my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    BIG capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REALLY BIG capacity, so much so I am struggling to get those items at the bottom. A bit noisy if there is not enough water - am still learning the tricks of this machine. Dials are easy to use and responsive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works great. My only complaint is that I had to connect it to the wifi for a firmware update. This might be a feature for some. But I am old and do need my phone to tell me when the washer is finished.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate… very quiet…it is the new improved large tub for the convenience of wsshing blankets..very nice…. and the best is American Made not just assembled…

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 3 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was doing great for first two months but eventually started giving issues by going out of balance and had to eventually return and got a front load instead.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Karn,

      Thank you for choosing Samsung for your washer needs. We are saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Capacity, Washer performance

    Rated 5 out of 5 stars

    Samsung top loader washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Samsung Toploader. I was really surprised at how much it holds. I was worried because I didn’t have an agitator but it does get your clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed this washer. It runs quietly and lives up to what I expected. The load capacity is adequate and I love the adjustable load sizes and it does not use a whole lot of space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth buying

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is great . Wahses good with more water than privious one. They made the upper with a hard plastic which will never rot like previous models...

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Performance

    Rated 5 out of 5 stars

    Attractive washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is working very well for me. I'm very satisfied with the purchase. There is plenty of space for all the bedding. I've had NO issue with my clothes being destroyed in this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wash and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a good purchase, the washer and dryer is incredible, its operating system and what I like the most is that it notifies your phone when it has finished its washing or drying cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer performance

    Rated 5 out of 5 stars

    Amazing washer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we absolutely love it! It’s quiet and cleans things super good! I researched so many different washers and am very happy we picked this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's normally all about settling on price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first venture into the world of smart appliances, and so far this one has been an excellent choice. However, I do wish I had chosen the model with the agitator. It's an excellent washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, send notifications if set up when it finishes o requires anything from you. With the smart things app from samsung it lets you know the status, time left, you can even control the washing mashine.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Samsung Washer

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for the first year or so then started getting stuck and wouldn’t unlock

    No, I would not recommend this to a friend
  • Pros mentioned:
    Washer performance

    Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sofar it is good. Cleaning cloths well and taking less water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this machine has exceeded my expectations. I enjoy all the features it has to offer. Also has a massive load size. I definitely recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine. When i went to pick the washer out i looked around. Some where ok but some i didnt like. I had it narrowed down to two. Of course this one and the model a.step down from this one. After the salesman asked me if i had decided which one I wanted. I responded to him...I want the Cadillac. He laughed at what I said...but he knew. I love how i can load it, place.the detergent and fabric softener, set it and go. It washes and power off after it finishes. I love that...all i have to is put my clothes in th dryer. Im still learning things each day about the washer but i really LOVE everything so far.

    I would recommend this to a friend