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Customer Ratings & Reviews

Your price for this item is $629.99
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The comparable value price is $899.99

Customer reviews

Rating 4.6 out of 5 stars with 1591 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,591 reviews
  • Pros mentioned:
    Noise level, Washer performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, washes the clothes great. Super quite and can even tell if it’s running unless your very close to it. Finish of the product looks outstanding.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Rep93, it is good to see you loving the look of your new Samsung Washer. We are ecstatic to welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Capacity, Washer performance

    Rated 5 out of 5 stars

    Heavy duty washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer with multiple wash cycles. Very spacious and easily fits comforter. Clothes very clean. Love the stainless drum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer performance

    Rated 5 out of 5 stars

    Nice buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really good buy easy to use and washes well was not sure how it would be without the agitator but it turned out great

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical with the mixed reviews, but I love this washer. So much bigger more quiet than my previous Samsung. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washing Machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the machine almost 2 years ago and it's been amazing! No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer model 5500 series

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Easy to load and unload and plenty of room. Has convenient wi-fi to schedule washing at night or anytime. I highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kent Higham

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding customer service, the way it should be. Very knowledgeable and showed concern for my overall happiness. The machine is great as well

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer performance

    Rated 5 out of 5 stars

    Washer and dryer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer and dryer its so quiet and washes really good.My dryer dries good and once the clothes are dry it stops so no long waiting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer I'm getting ready to get the dryer for my new place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It washes well. Fits a ton and has had no issues in the first few months. Hopefully it holds up.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Performance

    Rated 5 out of 5 stars

    Pretty good washer really like it so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this washer much better then my previous front load Samsung washer. There is so much room and seems to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy at Beat Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good washer with many features that come standard. It leaves clothes crispy clean and allows clothes to be hand dried if need be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adulting at it's finest.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As said in title, this machine is incredible and the convenience with the app make it so much better as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung, super easy to use and haven’t had problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, great price. Delivered fast and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great capacity

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loads of capacity in this bad boy. Was able to fit king size bedding. The smart things feature is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy the set

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the wife feel in love with the color at the store. The product is amazing and the set looks fabulous. what a great way and design to change up from a boring white laundry room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has stepped up their washer nd dryer game over the years! This is a awesome washing machine! We love the smart features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and energy efficient machine.The only thing different would be that a paper manual come with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Super Large Capacity Smart Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super large capacity Smart washer. It reduces the number of loads of laundry in half. Easy to use and gets clothes super clean.

    I would recommend this to a friend