Customer Ratings & Reviews

This washer is absolutely unbelievable! I was torn between LG, GE, and Samsung and purchased this one. I could not be happier! The design, the size of the drum and the functionality are all perfect. Linked it to my Samsung Smart Things app and I can operate the unit from my phone. The lid is soft close and based on the way it is shaped I was able to make this work with cabinets above the washer. I would 100% recommend buying this!

I did a lot of research before buying this product. but it exceeded my expectations. I love it. From purchasing to delivery, everything went smooth.

I love this washer. It has a big capacity and is real quiet. The only negative is that it takes longer to complete a wash than with my older washer.

Works and haven’t had any issues since receiving it

Good washer, love the top load and would not buy a front load one. Great options for all types of loads.

Just had my Samsung washer installed. Was amazed at how many towels fit in the tub and how clean they came out

Great machine. Love the ease of operation. The color is awesome. The washer works and cleans the clothes well.

This washer has been amazing. I’ve done approximately 40 loads so far including lots of towels, sheets, and bedding. I haven’t had a single issue with being off balance. The clothes have all come out clean.

Very quiet, huge load handling, I filled it with bath towels for its first load and it worked great!

The washer and dryer perform excellently. Quiet operation and sounds musical chimes when tasks are completed. Beautiful color choice. Great Value, too! Only drawback, after the installers left the premises, we were disappointed in discovering scratches on the top of the Dryer(not blaming the installers). Contacted customer service. The reps were courteous and offered a fair settlement for the cosmetic defects. Kudos to Best Buy customer service for making things right.

So far so good! The only thing I don’t love is the container for detergent is in an awkward position toward the back of the machine.

This washing machine is fantastic and it also smart and use very little water.

Product was on sale at a great price. Great bargain for this washing machine. Works great, large capacity, quiet.

My experience purchasing my new Samsung washer and dryer was extremely pleasant. Eric was so helpful and patient and found us just the right product for our needs and space. He even gave us his private cell phone number to contact him at any time with any questions. He took so much stress away. As far as actual washer and dryer, they are working just fine for now. It’s only been about a month so it’s hard to tell. I have not used all the features yet. I do love the wireless connection and ease of use. Over all I would definitely recommend this product.

Works very well. I love the rinse options. My only con is that I would like to be able to turn up the alarm.

Nice large , easy to use washer . Looks Good and even plays a tune when your wash is done !!!!

this product is definitely very good all the functions are excellent I like it a lot I do recommend it

Perfect for large family. This is the largest capacity washer I have ever used. It helps cut the laundry time in half!

Purchase to replace appliances lost during Hurricane Ida. Knew I need large capacity with 3 kids and two adults. Very large in size.

Honestly Samsung out did themselves, but the WiFi is a little unnecessary.