Customer Ratings & Reviews
- Model:
- WA52A5500AW/US
- SKU:
- 6529822
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the large capacity, quiet operation, and ease of use of this 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its strong washing performance and the convenient smart features. However, some users experienced issues with the spin cycle and occasional balance problems. A few customers also noted the washer's depth as a potential inconvenience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Washer performanceCons mentioned:Balance
Unbalanced washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good large washer. Works great and cleans well, however not so good for comforters. This was our problem with our previous front loader and now we are experiencing the same issue with this top loader. Looks like an easy balance fix but we need to wait for the technician to diagnose the problem.
I would recommend this to a friendBrand response from Samsung
Posted .Hi ESal,
Thank you for your review. Our sincere apologies that your washer come out unbalanced. I understand how important it is for you to fully utilize the washer's potential.
Do not wash different types of bedding (blankets, sheets, comforters/duvets) together. They can get unbalanced in the tub and cause poor spinning results.
Visit the User's Manual on page 30 to run a Calibration:
https://downloadcenter.samsung.com/content/UM/202207/20220715160302333/WA7300A-AD_DC68-04037N-02_EN_MES_R.pdf
The best laundry load size for your Samsung washing machine:
https://www.samsung.com/us/support/answer/ANS00080262/
The washing machine shakes, vibrates, or is noisy:
https://www.youtube.com/watch?v=ywOrH59K9Rw
Samsung washing machine is shaking:
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this ticket number 1144845221, which will help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Chrystel
Appliances buddies
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg….. I’m so excited about this twin set washer and dryer Samsung is my favorite brand for appliances
I would recommend this to a friend- Pros mentioned:Performance, Washer performance
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The advancement in washer technology is awesome. Clothes are clesner. Makes life better.
I would recommend this to a friend The BEST
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer so much. When I upgraded this was the best choice.
I would recommend this to a friendopen box purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great open box purchase, just one scratch great price
I would recommend this to a friendbest of the best!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is more than you could ever ask for! Amazing machine!!
I would recommend this to a friendAmazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never saw the product in person so when it arrived I so excited to see how beautiful it was!
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this washer! It’s pretty quiet, has smart controls, child lock.
I would recommend this to a friend- Pros mentioned:Noise level, Performance
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and quiet good alternative to ge Maytag and whirlpool
I would recommend this to a friend Washer
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my washer and all the different setting options.
I would recommend this to a friend- Pros mentioned:Ease of use
Smart Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is awesome! I love the smart feature and it is very simple and easy to use
I would recommend this to a friend Great Purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic machine. Very happy with it. My wife and I love it. Works great.
I would recommend this to a friendSamsung Dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent experience and even being out the box no scratches no dents
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine for a great price. Much better then the front loader i owned previously
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's got a lot of awesome features including the ability to download new settings.
I would recommend this to a friendSamsung washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but i dont like that i csnt just add extra water. I put it on deep wash and its still not enough
I would recommend this to a friend- Pros mentioned:Ease of use
spacious...
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so spacious and very easy to use and operate. the smart features works great too.
I would recommend this to a friend Happy holidays, made by Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer. This is the second Samsung purchased (second home). Best Buy had the absolute BEST price. Best washer from the Best store at the Best price.
I would recommend this to a friend- Pros mentioned:Capacity, Ease of use
Worth the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate, fast cycles, & large load capacity. Worth the money.
I would recommend this to a friend Very satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine and the team did a wonderful job with the delivery and installation process
I would recommend this to a friend