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Customer Ratings & Reviews

$699.99
Save $160
Comp. Value: $859.99

Customer reviews

Rating 4.7 out of 5 stars with 534 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 5.2 Cu. Ft. High-Efficiency Smart Top Load Washer, highlighting its overall performance, remarkable capacity, and quiet operation. Many users appreciate the wash quality and ease of use. However, some customers have reported issues with the balance of the washer and the spin cycle leaving clothes too wet.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 534 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an awesome product. Big inside, water efficient and with smarthing capability.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great for large loads

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so big inside.. had to learn how to place items in so I didn’t get an unbalanced load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Washer, I do like the SmartThings feature, lets me know when the wash cycle is done via an alert on my phone, has come in useful

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer good customer service easy to use good quality

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer with very good capacity for a family of four. I just hope the digital panel remains reliable over time.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Spacious and Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im truly loving all the features and the fact that its big enough for all my bed sheets and towels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect we love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect we love our washer, same as 16 year old one just updated cool features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this washer coming from an LG stacked. The tub is huge, however, even with the deep fill option it fills up less then half way. No agitator, my mistake. Noisy and takes forever to fill and wash. So disappointed, I simply went back to an LG stacked front load. Thought I wanted a change, but na da.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.

      Please visit www.samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day!

      -Ricardo Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cleanlyness is next to Godlyness.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washer, my wife is easy to get along with now. Thank You Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the washer and the large capacity. I wash less loads of clothes because of it. The only negative is that the lid slopes downwards so things slide down if I put items on top of it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sansun washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She is very beautiful and super good, she works super well, I recommend her

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great but only had a short time. Will know more as time goes by.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washes clothes great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. We just got it but so far so good. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Washer works excellent washes clothes very good

    I would recommend this to a friend
  • Pros mentioned:
    Wash quality

    Rated 5 out of 5 stars

    App is nice touch, machine works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been interesting playing around with the different settings and seeing what works for us. The app on the phone is a great added touch. Would 100% recommend this appliance if you need to replace your old washer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great machine so great costumer service at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yessss

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer and dryer set. They deliver quick and make it simple as possible. Would buy again from them anytime

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs. It is quiet. Would recommend if you wash quilts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arroliga

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most dependable washing machine to be recommended ever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr.Bowman

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ! Were really really likes the Samsung washer Machine. Looks so Nice and works very well. The Samsung washer easy to works. Were very Happy with The Samsung Washer Machine. Thanks

    I would recommend this to a friend