Customer Ratings & Reviews

We got this on sale for an upstairs laundry room. It’s pretty quiet with very little vibration. As others have said it is pretty deep, so if you’re a little on the short side you might need a stool to reach all the way to the bottom.It has a few more plastic parts than I’m used to in a major appliance, so we’ll see how durable it is over time. The built-in sink is pretty useful if you just want to hand wash something really quick or soak a small item. You will, however, probably bump your head on it the first couple times you unload this washer. Given the amount of plastic parts I don’t think I would classify this as a heavy duty machine. Will probably only use it a couple times a week. Overall we’re happy with the purchase.

I love this washing machine! It is so quite and has such a large load capacity. The wash tub is a wonderful feature. I have had absolutely no issues with the washer. Only con is the cycle times are longer then my old 1995 washing machine.

I love the set, the color and the way it works. It’s quiet and runs great

We love this washer. Fits everything comfortably including our comforter.

wife loves it so much. it is very easy to operate and does the job well.

I love the size as I wash my down comforters every few months, I am 5'7 and I have to stand on my tip toes to get socks stuck on the bottom. ;-) I only wish it had an agitator as I do believe that helps in getting cloths cleaner.

Quiet and efficient. Can’t ask for much more. Happy with our purchase.

I am so happy with my purchase of this washer. The soaker on the top is very convenient especially since I have a young child - perfect for stains. It runs very quietly and gets my clothes clean quick. I would recommend.

Washer and dryer work great and we love it best combo we have owned

Easy to use. Works great. The pre wash bin is a convenient feature

Great washer for a large family. The only thing that kept me from rating it higher was the washer lid does not stay open while loading or unloading. Factory defect that Best Buy is in the process of replacing the product

Holds alot and the fast cycle is great. Always a fan of Samsung.

Great product, easy to use. Wish it could do the laundry for me.

I purchased this washing machine about three weeks ago and I couldn't be happier. Going from a 15 year old machine with a little more than 3 cubic feet capacity to this 5.2 machine is a world of difference. The machine cleans well and there are plenty of cycles for just about every load. The display and buttons are sleek and easy to use and understand. The sink, which I didn't imagine myself ever using, has become a great feature. It's so easy and convenient to quickly wash a food stain out of a shirt. As far as noise, at times it's extremely quiet and at times, usually during rinse and spin, the sound level is average to slightly less than average (we have the machine in our hallway, which allows us to hear it more than you would if you had a dedicated wash room).

We really like the washer. It is very large and accommodates very large loads. The computer system detects the size of the loads very well and clothes are always clean and smell fresh. Even if you do not remove the clothes immediately there is no damp smell the next day. It is extremely sophisticated so I suggest that you read the manual as recommended before use. We have encountered an occasional problem with the detergent and fabric softener reservoirs leaking prior to starting the wash cycle but otherwise it has been a great buy.

Great product,loving it,very efficient, neat and smart looking.

Very good washer,best quality and spacious. Very much recomend.

Looks nice and has a ton of space for big loads. One drawback is the lid to the washer doesn’t stay up very well. This can be an issue as you reach into the bottom of the washer as the lid will fall and smack your head.

I am a Samsung guy. Found the washer and dryer on open box sale. Very easy to use and very quiet while in use The only drawback I have is it not a smart wash where I can link it to my phone. Other than that, I have no issues...

This washer is quiet and has a large capacity for laundry. Only downfall is the detergent tray. It traps water and would be better in a different location on the washer.