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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1185 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are enthusiastic about the large capacity, quiet operation, and effective cleaning performance of the 5.2 Cu. Ft. High Efficiency Top Load Washer with Activewash. Many appreciate its ease of use and the overall size, allowing them to wash larger loads. However, some users experienced issues with the lid staying open, the spin cycle's effectiveness, and the washer's balance. A few also noted concerns about the absence of a center agitator and the product's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,185 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Large capacity, pretty quiet, does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this on sale for an upstairs laundry room. It’s pretty quiet with very little vibration. As others have said it is pretty deep, so if you’re a little on the short side you might need a stool to reach all the way to the bottom.It has a few more plastic parts than I’m used to in a major appliance, so we’ll see how durable it is over time. The built-in sink is pretty useful if you just want to hand wash something really quick or soak a small item. You will, however, probably bump your head on it the first couple times you unload this washer. Given the amount of plastic parts I don’t think I would classify this as a heavy duty machine. Will probably only use it a couple times a week. Overall we’re happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Awesome washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine! It is so quite and has such a large load capacity. The wash tub is a wonderful feature. I have had absolutely no issues with the washer. Only con is the cycle times are longer then my old 1995 washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the set, the color and the way it works. It’s quiet and runs great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer. Fits everything comfortably including our comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    too good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wife loves it so much. it is very easy to operate and does the job well.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size
    Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Super big drum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size as I wash my down comforters every few months, I am 5'7 and I have to stand on my tip toes to get socks stuck on the bottom. ;-) I only wish it had an agitator as I do believe that helps in getting cloths cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Satisfied customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and efficient. Can’t ask for much more. Happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my purchase of this washer. The soaker on the top is very convenient especially since I have a young child - perfect for stains. It runs very quietly and gets my clothes clean quick. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer work great and we love it best combo we have owned

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Works great. The pre wash bin is a convenient feature

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Lid

    Rated 4 out of 5 stars

    Great for large loads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for a large family. The only thing that kept me from rating it higher was the washer lid does not stay open while loading or unloading. Factory defect that Best Buy is in the process of replacing the product

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds alot and the fast cycle is great. Always a fan of Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use. Wish it could do the laundry for me.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this washing machine about three weeks ago and I couldn't be happier. Going from a 15 year old machine with a little more than 3 cubic feet capacity to this 5.2 machine is a world of difference. The machine cleans well and there are plenty of cycles for just about every load. The display and buttons are sleek and easy to use and understand. The sink, which I didn't imagine myself ever using, has become a great feature. It's so easy and convenient to quickly wash a food stain out of a shirt. As far as noise, at times it's extremely quiet and at times, usually during rinse and spin, the sound level is average to slightly less than average (we have the machine in our hallway, which allows us to hear it more than you would if you had a dedicated wash room).

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very nice washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the washer. It is very large and accommodates very large loads. The computer system detects the size of the loads very well and clothes are always clean and smell fresh. Even if you do not remove the clothes immediately there is no damp smell the next day. It is extremely sophisticated so I suggest that you read the manual as recommended before use. We have encountered an occasional problem with the detergent and fabric softener reservoirs leaking prior to starting the wash cycle but otherwise it has been a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product,loving it,very efficient, neat and smart looking.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer,best quality and spacious. Very much recomend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Lid

    Rated 4 out of 5 stars

    Nice overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and has a ton of space for big loads. One drawback is the lid to the washer doesn’t stay up very well. This can be an issue as you reach into the bottom of the washer as the lid will fall and smack your head.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 4 out of 5 stars

    Great Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung guy. Found the washer and dryer on open box sale. Very easy to use and very quiet while in use The only drawback I have is it not a smart wash where I can link it to my phone. Other than that, I have no issues...

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is quiet and has a large capacity for laundry. Only downfall is the detergent tray. It traps water and would be better in a different location on the washer.

    I would recommend this to a friend