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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,254 reviews
  • Pros mentioned:
    Noise level, Washer size

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this washer! It's quiet and works well with all types of laundry and stains. The drum is big so it's easy to wash a comforter and not worry about overflowing or something. I definitely recommend it. The interface is easy to use and understand. I love all the settings so you can really personalize your wash for what you need.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Clothes look like new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are kinda hard to use but as soon as you use them couple of times you get the hang of them. They are really big can get a huge load

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    awesome features!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this larger Samsung top load washer with wall the whistles and bells. The numerous features and options are great! Love the capacity and how it washes clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer and dryer set. Runs wonderfully and is very quiet. I love the little jingle it plays to let me know the cycle is complete. All of my clothes have come out clean so it works well. I was unsure of getting a washer without an agitator but I decided to go for it and I absolutely love it. No complaints so far!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Dyson, congratulations on your new Samsung Washer and thank you for pausing your day to share your review. We are glad to see you re enjoying the machine and give you a warm welcome to our family. Thank you for for letting us be your trusted brand. ^Brad Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works great. It can hold a ton of stuff. In fact if you are short or have short arms, it may be a problem because the bin is so deep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washing a little over a month ago and love it. So many setting to wash everything you need. The washboard tray is a great feature of wouldn’t of ever thought of. We have 8 month old twins, so clothes can get messy with food stains. We just spray them and put water in the tray. After a few scrubs, the food stain is typically gone. The only con we have isn’t a con for us but it could be for some. The drum is very deep so somebody no 5’7” or taller may have a problem reaching the bottom to get clothes out. Overall, I highly recommend this washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Couldn’t be happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased online. Delivery was within 3 days. Delivery personnel were professional and courteous. This is the best washer I’ve ever owned. Low water consumption. And very quiet during wash.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this machine a short time, so far it is working great. This is my first Samsung washing machine so time will tell. Have had other Samsung products and have had good results.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great washer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity is great except that it is so deep sometimes I'm on my toes and half way in the washer to get the clothes out

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great upgrade at a lower price from our old one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade at a lower price from our old one...Has a small wash feature that is absolutely amazing and has proven to be a quite efficient washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer and dryer set

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I got a really good deal from Best Buy on this washer and dryer set. A lot of features and different cycles to chose from

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    really easy to use and washes really well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large capacity easy to use and washes well leaves no odor on cloth like some machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Lots of room, user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a high capacity washer & this fit the bill. Quiet, efficient & user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like having your very own laundromat in your home! Huge capacity washer able to wash 2 full Large loads if you desire, the options are endless

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, we can now fit quilts and other large items our other machine was not large enough for. Installed and running in less than 15 minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Washer size

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, very quiet, extra large tub and stainless, easy to use and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Washer and dryer.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the set but sold it with the house. Brought a similar set for new house but wasn’t same. Should’ve repurchased this set.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great and reliable Samsung washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was bought when our old one finally gave out. Numerous features, but not so many that your eyes start glazing over. The features are all very well explained, with accompanying how-to's and online research will also net you answers. Surprisingly quiet, roomy, and flashy looking. Overall, a great washer that will get the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, just need to make sure that the water pressure valve is fully opened so that a 4C "low water pressure" error doesn't occur.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent machinr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. Not a fan of front loaders so I got this one. Great features and makes the clothes clean and soft.

    I would recommend this to a friend
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