Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $649.99
Clearance
The comparable value price is $989.99

Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,254 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted big and I got big. this is one big drum and it cleans awesome amount of clothes. Yes it does clean very well also. Steam is a great plus and love it for baby clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice washer. Had it installed by the people who delivered it. No issues. It's pretty easy to use. Plenty of room inside. I've only experienced an issue with larger loads that makes a strange sound. I was told it was a balance issue. Other than that I'm happy with the product and would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for a LG washer. This unit is easy to use, quiet and washes very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek and Easy Machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is a beauty. Works like a charm, has tons of features, yet is easy to use. This is a high quality item at a mid range price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace my old washing machine. I wanted something that can handled almost any type of load that is out there. There is a setting for almost every type of laundry. The laundry is done in no time at all. Everything comes out clean and it even tells you when it's time to self-clean. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this Washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is pretty amazing. I wasn't hesitant to buy it because I have heard negative things about top load washers without the drum. However, this washer is spectacular so far. I have probably done twenty loads. My fav feature is the steam/sanitize mode. It takes forever (couple hours) but is so amazing. It makes my blankets, towels, sheets, etc., smell downy fresh and amazingly clean. It even permanently took out the funky smell in my son's TOMS shoes. Also, can fit a king size down comforter and a set of king size sheets in a single load and they come out amazingly clean. Finally, you can soak loads for as long as you want, i.e. hours, days. This is a crucial feature for super stained kids clothes. :)

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great Top Load Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this washer to replace the Samsung washer that was recalled due to the spin cycle and washer drum coming out of the washer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use! Built in sink is very handy. It's deep so make sure you can reach the bottom. It helps to have the sink lowered when adding in detergent.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is quiet and works great. The only thing the drum in the inside is very deep so if your short it will be hard to get the clothes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Washer Best Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer! Bought the dryer too! I didnt think it was working first load because its so quiet! Samsung and Best Buy ROCK!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The best washer ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the washer. The high load capacity and the quiet operation of the spin cycles is great. And it gets the clothes clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to understand functions, music chime is a little annoying but if washing clothes is the goal this does just that.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new machine!!!! Quiet, durable for bath sheets, great cycle for workout garments

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great large washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had for a few weeks, but it works wonderfully. I got it to replace a similar washer that had part of the buttons stop working and could not be fixed. It can wash my large king size quilt with no problem and large loads of clothes. It is upstairs and we cannot hear it running downstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Washer is fantastic!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is easy to use, almost silent, and is huge capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    In Love!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never loved a washer more. It can wash everything from small loads to down comforters and pillows. Highly recommended!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer, great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant about having a washer without an agitator but it has proven to be a good decision because of the larger capacity to add big, bulky items.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love the new washer!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, does a fantastic job, and is VERY quiet!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer pretty quiet has lots of features Still have to get used to it..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Gizmo32613! Thank you for providing your feedback. Please know that your review does not go unnoticed and we value your opinion. Thanks you for being the best part of Samsung. ^Nic. Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love my new set. Had a front load set...never ever will I return to that technology. My cloths are so much cleaner and hold clean cloths fresh smell longer.

    I would recommend this to a friend