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Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,254 reviews
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loves it loves it loves it. My wife loves it and I would never buy any other brand. I recommend that you buy both washer and dryer of same brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer for my kids mom as a gift and she is really enjoying it says she loves the basin on top to pre wash, and all the cylce settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and Best Buy is the place to do business. They are knowledgeable and attentive. No distractions during the buying process and excellent product. Wouldn’t go anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I really like it. It refuses to connect to the Smart Care app, but you can still troubleshoot with the app, if needed (I tested it).

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Does Exactly what it needs to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, washes our clothes clean, very quiet, huge capacity and clothes feel fresh

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this washer for a few weeks but I'm happy so far....seems to wash well and it's very large capacity. The washer is very deep so it can be difficult to reach clothes at the bottom...I'm short and had to get a step stool but it was an easy fix. The washer has a good variety of load settings.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, great value for money, good cleaning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wash tub to pretreat stains. The extra large capacity wash tub without an agitator allows for so much room to wash large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer, it’s sleek design fits our styling of our home, it has far more functionality that we will probably ever need or use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    It washes...

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity. Quiet. A little fussy when it comes to off balance loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works so good and I’m glad there’s no middle twister thing. So much space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great top load washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a top load washer about a year or two ago and during that time washer was recalled. Long story short I decided to buy this one and it's a lot better than the previous one!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love Samsung appliances

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it. That means so do I! Very easy to use and gets clothes like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for every room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Never had a problem with it. If I could, I would put one in every room of the house. But plumbing has been a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great Washer with an ex-large tub.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has been excellent! Very efficient and very quiet. Sale price was "great".

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    WashingMachine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the capacity of this machice. Easy to operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome washer for people who are tall. This washer works real good and looks outstanding. The only thing is that it’s too high to reach inside the tub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it because of the price and the price of its pair (dryer). So far it works great and no problems. I have had it for about a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a few weeks and I’m very happy with it. It’s quiet and great with heavy loads. Plenty of features to help with different types of clothes.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Ltpurchaser! We're so happy that you're thoroughly enjoying all the great features this washer has to offer. ^Jecca Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product easy to use and works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this washer dryer for few months now. Works very good, not much noise and easy to operate. Not sure if the steam drying is much useful but a feature that is available. Also note that if you are 5'6" or short it is bit difficult to pick up cloths from washer. It is higher than regular ones, but its size is really good. Washer doesnt have anything in the middle which makes it easy to use for bedding.

    I would recommend this to a friend