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Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,254 reviews
  • Rated 5 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. I plan on getting the dryer in the next week or two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer nice and sleek design, performs well with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was a great purchase. It seems to wash clothes quickly and efficiently.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for trusting Samsung with all your laundry needs, Rick. ^Lo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew how bad my old washer was till this machine. Key was best cycle to use for different soil levels which was just Reading the Manuel. Oh yes use a surge Protector which I learned after old washer repair person showed me that circuit board. Put one on this one right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer lots of features, love the sink option. Great capacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer with a great discount from bestbuy. Would recommend to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best washer ever. Cannot complain about this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding washer for anyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it's good looking it's quite operation is most outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the month I’ve had so far. Washes and drys perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works great, delivery was great! Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent. Open box an excellent and fair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine and a good buy when we did not want to buy a new machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the washer is excellent, works really well, it is easy to use. for me it is a little tall so I need a stool to reach the clothes at the bottom. but I am 5'1 so it is not a problem for most of people at all ;-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two loads become one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've seen commercial washing machines that were smaller than this one. Works great for our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is yet by far a great washer you can do 1 load versus 3 loads. You save time and money!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung washer works great. Only owned for about one week so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer just had a small issue with the pump but got that fixed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung refrigerators are always value for money. I like the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Advanced, many options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. There is a ton of room for comforters, blankets and large loads in general. I would not recommend this washer for short people. I am 5'5" and have trouble reaching things at the bottom of the machine. It is very deep!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great as long as you're not short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this washing machine. I hand wash and pre-treat all the time and since I don't have a sink in my laundry room this ends up happening in the bathroom sink. I was very excited about the pre treating basin with scrubbing ridges to help get out stains. But beware, this washing machine is TALL. I am 5'6" which is average, if not a little taller for a female and I find myself on my tip toes to get the clothes at the bottom of the basin. Also, I found that I use the pretreat basin less than I expected. Partially because if you don't get ALL the water drained into the main machine before you start a cycle, then when you go to get your clean clothes, you might drip some old water in there. Also, there is no way (that I have found) to use the basin without doing a load... so it doesn't help me "hand wash" clothes, just pre treat stains.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello lisa! Thank you for the great review. I am glad you enjoy your new Samsung washer overall, but I want to help you love everything about it! You can find some great cycle information in your user manual, beginning on page 32. In addition, this link: https://bit.ly/2ORX332 will take you to a cycles and features glossary. Thanks for choosing to be a part of Samsung. You are appreciated! ^Mae Samsung

  • Pros mentioned:
    Capacity, Ease of use

    Rated 3 out of 5 stars

    So so

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is fading outside. Got a cover and it just made big water spots everywhere. I like the load capacity and it is very easy to work.

    I would recommend this to a friend