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Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,254 reviews
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient washer and dryer set. Makeslaundry easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Everything works and uses plenty of water. Do not believe negative reviews

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer owned for over a year now no hiccups what so ever

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bye Betty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this washer. Great replacement for Bouncing Betty(old washer)who constantly went off balance… love Samsung products this is the third one we have purchased and it doesn’t disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal good service no complaint I would recommend to my friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer and great deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this washer for a month, but so far I love it. However comparing it the GE top loader with agitator we had in our apartment, I think the clothes use to come out smelling “a bit” cleaner ( not in look but in smell—like under pits for T-shirts. Other than that it’s a great machine. I’m glad I didn’t listen to some of the reviews saying there aren’t enough water…I’m not sure what those ppl aren’t doing right (most likely not reading and following the directions in the manual) but I get a LOT of water and the perfect amount for each load size I wash. The machine literally sets the water capacity for the load size EVERYTIME…I’m amazed!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there SeekYe1st21, I would like to congratulate you on your new Samsung Washer and appreciate you sharing your feedback. I know you have concerns with your clothes maybe not being as clean and would like to make sure that you are in fact getting the best performance from your machine. See link below:
      https://www.samsung.com/us/support/answer/ANS00084866/
      We want to welcome you to our family and thank you for choosing Samsung in your family's home. ^Brad Samsung

  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine that works good. Buy when cheap get clean clothes fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Load off my back!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has all the bells and whistles! Just add detergent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Product working as described. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks dirty

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good just looks dusty due to dark color

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung is it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old washer came with my house when i bought it. It made noise, the liquid dispenser for bleach would go straight to the floor. Anyway i love the machine and features. Quieter than the mouse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung active washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Samsung. this washing machine is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. Really fun and we are enjoying every bit of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer! The staff that installed it were very professional and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washes Clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is responsible for washing clothes and boy does it ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent energy saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time for an upgrade and this was the best value. I buy all samsung products due to longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine quite an cleans well Love the many options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far So GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 4 yo top loader LG which could never seem to keep a balance. This machine is deep and works very well so far. It has great settings. Probably didn't need the sink and was disappointed the sink now produces only cold water, but I understand with only hot, that could be a problem. It is deep, I am 5"6 and have to really reach to get the clothes out of the bottom, but this is a small price for the extra space, the washer holds so much. We are a family of 6 and it does prompt to self clean the tub every 3 weeks. So far no gross smell like my other washer. I have owned this for only 8 weeks. It cleans the clothes really well. Have an infant that soils everything and it always comes out very clean. It is also extremely quiet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the washer except...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you need to bend down a lot to take out the clothes.. Otherwise very spacious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great great for washing large load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my do wash machine it does everything I wanted and more

    I would recommend this to a friend