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Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,254 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always glad I shop at Best Buy and as alway no problems with what we buy there

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    huge!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great looking. great tub size - can wash king bedding easily. Only draw back is you have to literally climb in to the drum to get at things on the bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it;))))))))))))))))))))))))))))))))))))))))))

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good! Love our washer and dryer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and sleek! Works as expected! Will highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for everyone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus machine is awesome has a little sink to prewash small shirts etc Really dies a excellent job of washing and spins them out so they dry fast and has a steam setting so if you want to steam clean you have that option

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is not bad but I don't like it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its so expensive compare to other products it is not the best and is so deep for a degree I have use chair to get my clothes. The other point the water doesn't reach to the middle although I put it on the heavy cycle and that disappointed me.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I understand you are concerned with the water level in your Samsung Washer. I can explain that for you. Samsung Washers use a pulsator instead of an agitator. The purpose of an agitator is to agitate the clothes through water to clean them and could damage your clothes easier. Our pulsator will pulsate the water through your clothes instead providing a better and more efficient wash cycle using less water. If you do have some dirtier clothes that you would like more washing then you can adjust the soil level and that will improve the cycle. Thank you for choosing Samsung ^Brad Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product. I’m very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Like A Champ!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has met all my expectations. I bought this on sale for my son's new house and he loves all the bells and whistles. I would definitely recommend the purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhhh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well but broke a year later bummer. Heard it’s coming with Samsung though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Quiet and Effiecient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t tell that it’s on. Cleans cloths very well. Multiple settings lets you chose how you wash your clothes . You can even hand wash your your clothes or do an express wash. Love the stem feature .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Smart Care like the states, garage lights reflect on the plastic control panel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an amazing powerful washer. It gets the job done which matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer, so quiet!!! The installers were knowledgeable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it for a few months now cleans very well and I don't know the complaint about the plastic underneath the lid if you just be careful and pay attention you won't break it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed , works great and has many options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally! A washer that washes and rinses efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very big fits a lot of cloths! Love it. Great washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family of 5 here and use this daily! Often becomes unbalanced with blankets but a quick fluff and the push of a button and it’s working again!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like that i can load more clothes than average washer. Also i dont have to worry that my clothes will get ruined coz the machine has different settings according to the fabric of your clothes. love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer just really deep so if you are short make sure you have a step stool

    I would recommend this to a friend