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Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,254 reviews
  • Rated 5 out of 5 stars

    Better than original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This recall replacement has a few more features than the original. So far I am very pleased but still regret the hassle of dealing with rebate from Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything you want in a washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features and ease of use. Ability to wash on a variety of settings for people who actually do laundry properly(separate colors, towels, bedding, etc)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    Looked impressive too bad couldn't clean clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer looked impressive, opted to do install myself upon doing so found out washer came with water. Tried to get an answer from Best Buy my efforts ⁰to find why this was in a brand new unit was futile! Ended up taking the delivery guy who was an independent third party delivery person as some manufacturers do this. Decided to keep unit hoping it wasnt used. In order to balance washing machine i had to almost stick out all the adjustable front legs! This was a problem I am 5'4" and could barely reach inside tube after this was not happy, the final straw was when it couldn't even wash off a yogurt stain from my toddlers shirt. Sent it back and purchased an LG. Too bad it didn't wash well and of course the other irritating issues and Best Buy please be more informed about what you are selling! I called at least six times and spent half a day trying to get answers. What a waste of my time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for a month now. Reasonably priced for all of the features you get. It has a huge tub - big enough for our king-sized comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this washer for a year now, the good thing I like about it is that it's so quiet and have a lot of option when washing heavy loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good for our big family

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. Though I need a step ladder to teach the inside bottom, it is great with heavy loads.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best Washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer i have ever owned, never breaks down, cleans well. A must have Amazing!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    a good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good machine by comparison to others in it's price range - but does offer a lot of features that most people will never use

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity and a lot of options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large capacity and has the ability to adjust to the type of laundry needed to be washed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    matched my previous Samsung Dryer purchase with this washer and a match made in heaven.Works like a charm.Easy to get a grasp on the programs.No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love the basin in the top

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! I like this better than my LG Front loader. Tub is super deep and clothes come out clean and partially dried.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    Nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is really high tech. It’s really big inside. The only problem was I can’t reach to the bottom of the drum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new house that is all electric. Decided to purchase new units for it. Love the ease of the unit and all the added features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My relationship with this washing machine got off to a rocky start with installation problems. Once they were resolved, I fell in love with my new appliance. It has many great features, runs very quietly and has a huge capacity. It is attractive enough to be on full display and not hidden in my laundry room. I ordered this sight unseen, over the phone, with a most helpful associate and am delighted with the results

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer definitely plan to have to buy a bigger dryer cause this thing can wash some clothes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works fantastic. I like very much. Washes everything from comforters to my grandsons clothes great. Nice and quiet too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lovin it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new washer! It makes my life more easier! Easy to use! I would recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great buy!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Will recommend. Quiet machine with lots of features. Still discovering them.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer it hold a good amount of clothebig capacity

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is much larger than my old one. And it is more efficient and quieter.

    I would recommend this to a friend