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Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,254 reviews
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Nice and big and love the delicate garment option.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for. Big enough for large loads. Love the eco wash

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Loving this washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The efficiency mixed with the settings makes for an amazing product! I’d definitely recommend this!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      This is fantastic news! Thank you for choosing Samsung. ^Lo Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sweet machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features on this machine. To be able to scrub and do a prewash, was so awesome. Very quiet machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Big enough for a huge load. Many cycles to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine and price! It's a little bigger than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this Samsung washer for about a month now and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working better than I expected it would,and getting my clothes cleaner than my previous Kenmore.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with a big family you need to count a big washer and dyer to handel big seize family

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Appliance purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine, lots of bells and whistles. very deep inside

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Let’s wait

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve only used for a couple of days but it seems to be working just fine. It is a bigger unit and we like that. We would like to see how this holds up after 5 years. If it does hold up it would be worth the money we spent to replace the older model we had.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Will, I would like to say congratulations on your new Samsung Washer and appreciate you taking the time out of your day to post a review. We are glad to see that you are pleased with your new machine. We are grateful to be your choice for your laundry needs and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Never go wrong with samsung washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer! Definitely recommends! simple to use! A lot of options for cycle!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washing machine for a couple of months now. No issues! Quiet! Love the selection of settings!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer and dryer review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer! Settings are great! Capacity is great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is the best washer we had ever had. We also love how quiet it is when washing and it does a great job

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer broke, went in to buy one and left with a set. No complaints, very sleek and efficient

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing Samsung for all your laundry needs, boatman. ^Lo Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does an excellent job. I don't have a sink in my laundry room and the washer allows me to wash delicate items

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Hard to get clothing out of the bottom if your short, but overall does a great job of cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    Good Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the chance to use it twice since I purchased it do to vacation, but great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Good capacity, very loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer has a lot of different cycle and functions, can hold a lot of items, but is very loud. We have to shut the door on the laundry room to be able to hear the tv. Also, it’s very deep so you might need a little step stool to get the items at the bottom. For the price you might want to consider a quieter model.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Scott,

      Thank you for sharing your experience with our washer. Samsung always intends to provide great products and satisfaction to our customers. And I want to apologize if your washer is very loud. Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected.

      Noises can vary a lot and are hard to describe with words, so to identify the proper troubleshooting steps, you'll want to pick the noise in this guide that is most similar to what your washer is making, even if it isn't a perfect match.
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      Moving forward here are other options to speak with our representatives for further assistance.
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community:
      https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Support:
      1-800-726-7864

      Stay safe,

      Reference Ticket Number: 1144257190

      ^Mila Samsung