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Customer reviews

Rating 4.5 out of 5 stars with 2254 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the large capacity and quiet operation of this 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash. Many appreciate its effective cleaning performance and ease of use, along with the various features it offers. However, some customers have reported issues with the washer's reliability and spin cycle performance after a period of use. The large tub size is a frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,254 reviews
  • Rated 2 out of 5 stars

    Avoid until the residue issue is fixed

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking washer, however we are getting a lot of residue (white and brown) on our clothes after washing. We've tried the self cleaning cycles. A few online searches of the issue have made it clear its a common issue. Trying one more method that I found on their support page. If that doesn't work I am going to begin requesting service

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having concerns with your Samsung Washer. I have located some information for you to find the root of the issue. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01108628/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, it has everything we need! I will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A nice change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an old washer and dryer. Very simple to learn, but yet high tech to its function.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are excited to hear that you're enjoying your new washer, Deej. ^Lo Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washing machine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. I like having so many setting options. Large capacity allows me to wash comforters and rugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this washer. One thing I kept reading in reviews was if you’re short, it’s hard to reach the bottom. Which I totally agree with! I’m 5’9 and while I can still reach, I can see how it would be difficult for shorter people. That would be my only concern if you’re on the shorter side!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model over the prior one due to my dislike of LED touch panels and I don't regret it. The only thing that I'd be careful of is to not load in something that could potentially become heavy with the addition of water. I put my thinnest blanket in to wash, but I guess the material just liked absorbing water a little too much that it knocked the barrel off by a small margin.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    super washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer is so big I can wash a king size comforter with no problem

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my washer. It’s huge. Glad I made the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Large washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and has a prewash basket. It has steam clean for sheets and towels.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. Tub is huge. Runs quite. Spin dry. Leveling was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is noiseless, its consumed less water rather then other.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    love the hand wash option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have been happy with our purchase, has been easy to wash all of our different type of fabrics

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this product nice and big many selections of wash

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sharp and must have

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this wash machine.. it’s quiet and great performance.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. Quiet. Cleans my clothes. No complaints yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the same washer and dryer for over ten years . Now I’m amazed at all they can do .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the fantastic review. Samsung provides both quality and technology. Welcome to the family. ^Shifa Samsung

  • Rated 3 out of 5 stars

    Works good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works good. Drum to too deep to touch bottom. Hit head on inside extra sink.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Washer. We are excited to be your choice for your laundry needs. We welcome you to our family and thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is the best... hands down, super quiet, super functional....laundry isnt a chore anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest purchase ever made. The washer and dryer set are phenomenal, the price was unbeatable. The service was absolutely incredible as well. Zero issues from finding the right set, to the pricing and purchase and then the delivery and set up was very fast, easy, and the guys were more than willing to answer any and all questions i had. 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    My clean clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is item a few weeks ago and it has been a godsend. My clothes are finally clean again

    I would recommend this to a friend